mylincoln touch

There is no doubt that Ford has had its hands full fielding complaints with its MyFord Touch and MyLincoln Touch systems these days, but looking to keep its customers happy, Ford is once again upgrading its infotainment systems and extending the warranties. Despite having just sent out updates ...

MyFord Touch is an enigma – not just because the infotainment system itself is difficult to understand and use, but because Ford just can't seem to figure out what to do about it. Ford's marketing chief Jim Farley tells Automotive News that despite ongoing criticism of MyFord Touch, even ...

Technology can be a fickle thing for automotive companies. Done right, tech can help sell cars. Done badly, and tech can sink a whole company's image. Ford is battling just that problem. Its Sync tech has certainly contributed to healthy sales recently, but customers started to complain with the ...

A few months back, Ford told us that it had listened to consumers and wanted to cure the ills of the first generation MyFord Touch. Starting today, the Blue Oval will begin shipping out USB drives to owners of 2013 Ford Taurus and Flex models, allowing them to install the latest version of the ...

Ford has taken it on the chin from J.D. Power since the carmaker rolled out its new MyFord Touch system in the 2011 Explorer. Ford's ranking in the influential Initial Quality Survey dropped from fifth last year all the way down to 23rd, in large measure because of customer dissatisfaction with ...

The MKT may not be a big seller, but Lincoln is hoping that starts to change with a refresh. The MKT hit the stage at the LA Auto Show with a new grille that matches up closely with the new face of the 2013 MKS. Beyond the (once again) love/hate visage of the new MKT, Lincoln engineers have ...

A journey of a thousand miles begins with a single step, and for Lincoln, that all-important first stride is represented by the 2013 MKS. The big Lincoln sedan has been given a mid-cycle refresh that includes upgraded power, a newly refined suspension and a restyled beak, all of which are on ...

The Lincoln MKT has never sold well since it hit the market back in 2010, but Ford is hoping to change that with a refresh for 2013. The three-row Lincoln crossover will receive an all new front fascia with a whole lot more vertical slats in the grille and no more intersecting horizontal bar. The ...

MyFord Touch has taken plenty of flack from both consumers and critics since its release last year. The combination of capacitive controls for the climate control system and a cluttered user interface on the center screen were proof that MyFord Touch was a very one-point-oh product. To be fair, ...

Ford says that it's in the process of responding to customers who feel that the company's Sync and MyFord Touch systems are cumbersome or difficult to use. According to the Detroit Free Press, the company's internal quality evaluations have discovered a few issues. While speaking to reporters, ...