Survey has a remarkable statistic about overall satisfaction
According to IntelliChoice, a provider of automotive cost and value analysis, Volvo and Hyundai have the best certified pre-owned programs in the auto industry.
Lauren Fix is the Car Coach, and she answers your questions about buying, caring for and gassing up whatever car you have or may want to buy.
Does it matter to you how happy other people are with their cars and trucks? Marketing experts often say that word-of-mouth endorsement from those in our social circles are more influential than advertising. It makes sense. So, perhaps the somewhat surprising findings of a new study on customer satisfaction might influence your thinking. It is based, after all on surveys filled out by car owners about how happy they are with their cars.
The BMW 3 Series is often called the best sedan in the world. The Bavarian automaker today unveiled the sixth design of the 3 Series since 1973. The question is whether the company has done it again. Will it keep the crown?
The "best Chrysler" Consumer Reports has tested in decades still ranks in the middle of the pack among the 10 they've evaluated in recent years, but it's a huge leg up for Chrysler, which just two years ago was struggling at the bottom of Consumer Reports' ratings lists.
Americans often cite safety concerns for their decision to buy bigger cars, but a recent safety test showed some small cars perform better in crash tests than larger vehicles. The Insurance Institute for Highway Safety gave its top pick to six of 13 small cars it evaluated.
The Insurance Institute for Highway Safety (IIHS) has issued its Top Safety Picks for 2011, with 66 vehicles making the grade. This year's evaluations show that when it comes to vehicle safety features, a strong roof, one that offers exceptional protection in the event of a rollover accident, is more important than ever.
Surprise: Lincoln, the Ford luxury brand perhaps most associated with rides to the airport, has the most reliable vehicles on the market, according to J.D. Power and Associates. The venerable brand, trying to make a comeback with baby boomers who largely rejected Lincoln cars over the last twenty years, topped Lexus, Jaguar, Porsche and Toyota.
Are we starting to see a bit of light at the end of the Great Recession tunnel? Are car buyers ready to have a little fun, fun, fun again?Are we starting to see a bit of light at the end of the Great Recession tunnel? Are car buyers ready to have a little fun, fun, fun again?
The Insurance Institute for Highway Safety (IIHS) and the Highway Loss Data Institute (HLDI) have released their findings on insurance losses for vehicles built between 2007 and 2009. It might surprise some to see that the top three models with the lowest losses during that time are all sports cars: The Corvette convertible, the Mazda Miata and the Corvette hardtop. These “losses” refl
Consumer Reports ranks just below recommendations from friends when it comes to the influence it wields in the automotive marketplace, according to a USA Today survey. So when the venerable magazine weighs in on quality and reliability, consumers pay attention. This year, the magazine says Honda remains the number-one brand for reliability, with all of its vehicles recommended. And despite recentl
It doesn't matter the era, driving enthusiasts have always wanted automobiles willing to play along when the mood strikes. That has traditionally meant something with a manual transmission. As any car guy can tell you, there’s nothing more satisfying than rowing the gears of a close-ratio, five- (or six-) speed box. If you don’t understand what this means, the enthusiast driver has tra
In a world of mind-numbingly similar consumer products, the companies that get the edge tend to be those that focus on customer satisfaction. The car business is no different, but automakers tend to fall victim to their business structure: whereas a company like Apple can sell you an iPod at one of their own stores, car companies can only sell their products through franchised dealerships, where s
In Pictures: 2010 Chevy HHR 10. Chevrolet HHR October 2009 Sales: 6,414 Change vs. October 2008: Up 31.0% MSRP: $18,720 - $26,255 Fuel Economy: 32 mpg Hwy, 22 mpg City Get A Free Price Quote Inspired by its trucks and cars of the '40s, Chevrolet revealed the retro HHR in 2006, offering SUV styling with sedan-like economy. Since then, the nostalgic design has remained not only pleasing but practica
In Pictures: 2010 Ford Flex10. Ford FlexSeptember 2009 Sales: 2,033Change vs. September 2008: Up 3.8%MSRP: $28,550 - $42,065Fuel Economy: 24 mpg Hwy/17 mpg CityGet A Free Price Quote The front-wheel or all-wheel drive Flex is powered by a 3.5-liter V6 engine. New and only offered on the all-wheel drive is the 3.7-liter twin turbo V6 engine featuring EcoBoost? Both engines are mated to asix-speed a