Some regulators in the US aren't happy with VW's lack of communication with them during the scandal. "I would have hoped we would have heard from them sooner and in a more forthright fashion," CARB Chairperson Mary Nichols told The Wall Street Journal. The California agency wants VW to present a definite strategy for the diesel repairs and explain how the automaker can ensure customers visit dealers for the recall.
VW already offered affected owners in the US a $1,000 Goodwill Package as an apology for the scandal. However, the company limited to money only to customers with the four-cylinder diesels because it was still investigating the EPA's violation notice about the 3.0-liter V6 TDI. Volkswagen Group of America CEO Michael Horn said that about 120,000 people have registered for the gift cards so far.
The automaker still hasn't outlined repairs for all of the affected engines. In Europe, the company recently explained a potential hardware and software fix for the 1.6-liter mill, but regulators there haven't approved it yet. VW also hasn't detailed specific changes for its 2.0-liter TDI in the US. Different versions of that powerplant might need separate repairs, and the EPA must certify each one.