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Quality is once again Job One at Ford Motor Co. Taking a page from the automaker's ad slogan of the 1980s and '90s, Ford's new chief executive, Jim Farley, is aiming to rein in rising warranty repair costs that are a key reason why the Dearborn, Michigan, automaker's financial performance in North America has lagged that of its archrival, General Motors Co. As part of its new effort to cut warranty costs, Ford has told suppliers it will charge them upfront for half the cost of a warranty probl
One election night issue that has appears to have an answer already is the passage of Question 1 in Massachusetts, which asked voters to strengthen laws guaranteeing people are able to repair things they own. In this case, it focused on cars, preventing manufactures from locking third party repair shops and car owners out of advanced telematics data that’s increasingly being collected by vehicles via driver assistance tools.