• Mar 1, 2010
Consumer Reports may be ready to offer a vote of confidence in Toyota, depending on the outcome of the Japanese automaker's current Congressional Hearings on Toyota Safety here in the United States, says CR Senior Director David Champion.

At the end of January as news was starting to pile up regarding reported cases of unintended acceleration and the subsequent recalls of nine Toyota models (totaling 2.3 million vehicles), CR decided to pull its Recommended rating from the Toyota Avalon, Camry, Corolla, Highlander, Matrix (and its twin, the Pontiac Vibe), RAV4, Sequoia and Tundra.

Says Champion, "We're looking at a daily basis at the recalls. We want to be sure that the recalls are being performed." Assuming that Toyota's efforts to repair faulty gas pedals remain on track, it would seem CR has enough faith in the automaker to give back its coveted Recommended ratings.

And what of suggestions that there may be more to Toyota's unintended acceleration woes than faulty floor mats and gas pedals? "We want to see if anything bubbles up from the Senate hearings... A lot of people pointed to the electronics, but I don't see anything at the moment that points to an electronic issue."


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  • 74 Comments
      • 4 Years Ago
      Of course they would, they are idiots printing a magazine for idiots that have to be led to the "right" product like sheep.
      • 4 Years Ago
      Toyota's ongoing problems are going to take CR's reputation down along with its own.

      That's not a bad outcome.

      Toyota's reputation for quality is obviously overblown, and this has been enabled by CR over the years.

      Toyota will eventually be forced to admit to electrical system issues.

      People will begin to question why Toyota has so far only been willing to reflash memory in cars with reprogrammable processors for $0.00 per car, and not spend the $200 to put new chips in all their other model lines.

      People will question CR's worth at that point.

      CR is going to be hoisted by their own petard.
      • 4 Years Ago
      Why doesn't CR disclose what cars the reviewers currently own as part of their write up, for example, they should say: "we test the leading mid-size sedans, and among our testers 90% own the camry". Then, at least the results are put in perspective. This could be true of other appliances, like say vacuum cleaners. Of course not everyone considers their ride an appliance, so thats why I take their recommendations with a grain of salt in my case anyway.
      • 4 Years Ago
      How about a sticking pedal would have to be fully depressed and stuck down. As if the driver was floored and all of a sudden the pedal stuck in fully depressed mode? Yea it is a sticking pedal issue! Good luck Mr Toyoda with your bank accounts after the first one takes off after have in these recalls done!
      let us not forgot either the Us Toyota Pres telling us on his constant play of words, well unintended,or sudden or well unexplained sudden accleration,what a joke he was and the whole hearing was!. Everone of these Senators who have a plant in there state should not be allowed on a Committe investacating anyone. Follow the money trails people, just follow the donations.....
        • 4 Years Ago
        Dude, next English class, please pay attention.
      • 4 Years Ago
      What absurd things is CR framing??

      What have the problems of Toyota to do with CR testing?? The TOYOTA acceleration, brake and steering problems does not occur in ALL cars and evenin the affected, not all the time. SO WHAT THEIR TESTS TELL THEM REGARDING THE ISSUE. NOTHING,
      IF THEY DO NOT HAVE A "FRIENDLY" ARRANGEMENT WITH THEM

      And of course: should additional accidents and death happen,CR would be LIABLE for the recommendation, issued n spite of all the facts!!
      • 4 Years Ago
      Do they really have their heads that far up the backside of Toyota that they cant wait to give them a recommended rating? Thats sad. If this were an American/European manufacturer CR would have held this over their heads for years to come...
        • 4 Years Ago
        Conversely Chrysler could make a vehicle that ran on water and emitted unicorn farts and CR would try to find something wrong with it.
        • 4 Years Ago
        Frank:
        That's because CR employs a former Chrysler engineer who was fired for incompetence. He is one of the ones responsible for "testing" these cars. Guess what company hasn't seen a 'recommended' status since then, even though the Dodge Spirit was among the most reliable cars in the early 1990's, (on par with the much vaunted and liable-to-kill-you Camry and the Accord). Or that the PT Cruiser is also among the most reliable cars in it's class consistently.

        I wonder how many of the people they have "testing" these cars are also former Big 3 staffers who were fired for incompetence?

        CR is a fraud. Toyota employees posting here may lie and refuse to admit it, but CR is bribed by Toyota to get these recommendations. Toyota gets recommendations for cars running totally new chassis, drivetrain, and suspension components; while the best a Big 3 can pull is an "to new to be fully evaluated" status for cars running carryover parts that were proven reliable a decade ago.

        Don't believe me? Look at the Toyota Tundra. First truck on that chassis, with all new engine, transmission, suspension, and other components. It was granted recommendation immediately by CR. Then the camshafts shattered. Then the tailgate crumpled with a 40lb bag of dog food on it. Then the engine sludged up. Then the leaf spring mounting brackets rusted off.

        God help those who have to deal with them 10-15 (or 20-30+, like my IH pickup) years from now, or those who actually use the things as a truck and not a car. Only after issue after issue came out, many of which were just plain idiotic on the part of Toyota (and many which have never been resolved and are ignored by Toyota as part of it's quality drive) did CR yank the recommendation... and only then unwillingly. Then put it back on without any fixes done to the vehicle.

        Anyone who uses CR to make purchase decisions deserves what they get. Natural selection, survival of the fittest, and all that.
      • 4 Years Ago
      Key word in this article is "MAY".
      • 4 Years Ago
      Maybe I am just picky but it seems a bit too soon. They should wait a few more months before restating the recommended status. They may be deserved once the recalls are over but it is too soon.
      • 4 Years Ago
      Well, I will give you this. The article doesn't list a direct quote from CR (Champion) that they will give it back. But if what the article says and they would consider giving it back based upon the outcome of the hearing instead of compiled hard data, then CR is going about it the wrong way.
      • 4 Years Ago
      this isn't surprising as this SUA issue is just media hype, it's not even a big deal outside the United States.

      Look's like the UAW's plan to bully Toyota into unionizing isn't working as planned.
      • 4 Years Ago
      You losers just hate Toyota because they're successful and destroyed Government Motors.

      Maybe if GM hadn't given us complete crap since the early '70s they wouldn't have had that problem. Look in the mirror if you want to see who destroyed Detroit--Detroit did it to themselves. Through dealing with Union thugs, making uncompetitive, gas guzzling dinosaurs, for their shameless badge-engineering and sub-par dealer experiences.

      It's been 35+ years in the making, folks, and a little bump in the road for Toyota isn't going to bring back Detroit. In fact it will be good for other transplants like Hyundai and Honda.
        • 4 Years Ago
        Just out of curiosity, what's a good car that Toyota makes?
        • 4 Years Ago
        Good cars Toyota makes?

        *Yaris
        *Corolla
        *Camry
        *Avalon
        *RAV 4
        *Venza
        *Sienna
        *Highlander

        Lexus:

        Well, I don't know, how about THE ENTIRE LINEUP?

        • 4 Years Ago
        Oh, I forgot the Prius. Sorry, just too many good cars to remember, whereas with GM I can count them on one hand.
        • 4 Years Ago
        Coolio, let's see the good cars that Government Motors makes:

        Trucks/SUVs (of course!)
        Cadillac CTS
        Chevy Corvette
        Buick Lacrosse

        That's ALL. And those are pretty much niche vehicles except for the trucks and SUVs which are sensitive to gas prices.

        Sure, there are some also-rans, "good enough" cars like the Malibu and Equinox, but they're just that--"good enough", they won't make satisfied transplant owners come into the Chevy dealership.

        And then there are the downright crapmobiles--your Cobalts, your Aveos, Impalas, Lucernes, DTS, STS, I could go on....they far outnumber BOTH categories.
      • 4 Years Ago
      Unbelievable! How much is Toyota paying CR? This totally discredits CR.
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