Starting with select 2014 models, Volkswagen will offer an in-car assistance system called Car-Net, which comes with safety features such as location-based roadside assistance, automatic crash notification, remote vehicle unlock, destination assistance and more. The system is very similar to General Motors' OnStar, but VW is quick to point out that a subscription to Car-Net gives the owner access to all of its features. OnStar requires that subscribers pay extra for its navigation function.

A mobile application will be available to accompany the in-car system as well, and working together they allow owners to check vehicle status or even find where they last parked.

The 2014 VWs that are compatible with the system are Jetta, Passat, Tiguan, CC, Beetle and Eos models. One year will cost $199; two years is $378, three years is $540; or $17.99 for a month-to-month subscription. Feel free to read the press release we included below.
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VOLKSWAGEN LAUNCHES FIRST GENERATION OF IN-CAR ASSISTANCE SYSTEM ON SELECT 2014 MODELS

- Volkswagen Car-Net™ offers features such as location-based roadside assistance, Automatic Crash Notification, remote vehicle unlock, and Destination Assist for compatible factory-installed navigation systems.
- All features come standard with subscription
- Accompanying VW Car-Net Mobile App is downloadable through the iPhone® App Store


Herndon, VA - Volkswagen of America, Inc., announces the launch of VW Car-Net™, a new in-car system that offers a number of convenience and diagnostics features, in addition to services that help customers feel safe and secure. Beginning in the 2014 model year, VW Car-Net will be introduced on select trims of Jetta, Passat, Tiguan, CC, Beetle, Beetle Convertible, and Eos models.

"Volkswagen Car-Net is a multifaceted connectivity system, seamlessly integrated into many of our cars," said Frank Weith, General Manager, Connected Services. "Not only does it offer our consumers an added sense of security with features like Automatic Crash Notification, but it also offers various convenience features for day-to-day use, such as Remote Vehicle Status and service appointment scheduling."

Unlike some other competitive in-car connected vehicle systems currently on the market, VW Car-Net is offered with all features as standard with each subscription, including Agent Destination Assist. When applicable, most of these features can be accessed three different ways: in-car, via the dedicated VW Car-Net buttons on the overhead console; by visiting the VW Car-Net Web Portal (www.vw.com/carnet); or, through the VW Car-Net Mobile App on a customer's iPhone® (Android® version coming soon), which can be downloaded from the Apple® App Store.

Pricing:
Customers purchasing new Volkswagen models equipped with VW Car-Net will receive a no-charge trial for six months after purchase. To extend the benefits of this connectivity system, customers can choose from a number of VW Car-Net Payment Options: 1 year, for $199; 2 years for $378; 3 years for $540; or, month-to-month, for $17.99.

Key features of VW Car-Net include:

Automatic Crash Notification
In the event that an accident is detected (airbag deployment1 or a rollover), a call is automatically triggered from the vehicle2, connecting a passenger to a VW Car-Net Customer Specialist. Information about the vehicle and location are transmitted to the VW Car-Net Response Center. Once the call is connected, the VW Car-Net Customer Specialist will connect the caller with a local Public Safety Answering Point, who can dispatch the appropriate emergency services to their location.

Roadside Assistance
By pressing the VW Car-Net "wrench" button on the overhead console, the vehicle's VIN and location will be transmitted to Volkswagen Roadside Assistance. If the car's battery is low or the occupants are no longer in the vehicle, Roadside Assistance can also be contacted via the VW Car-Net Mobile App.

Agent Destination Assist
For Volkswagen models equipped with VW Car-Net and a compatible factory-installed navigation system, a VW Car-Net Specialist can send destinations directly to the vehicle. This can also be done without the help of an operator from the VW Car-Net Web Portal, or through the Mobile App.

Stolen Vehicle Assistance
If a Volkswagen vehicle equipped with VW Car-Net is stolen, the VW Car-Net Response Center can help locate the vehicle. Once a police report has been filed, a VW Car-Net Customer Specialist will work with law enforcement officials to locate the vehicle.

Last Parked Location
Determine the last parked location by using the VW Car-Net Mobile App. The car's last-known parked position will be shown on a 2D map in the Mobile App.

Remote Vehicle Status
Check the status of vehicle doors, lights, sunroof, hood, convertible top, and trunk via the VW Car-Net Mobile App or the VW Car-Net Web Portal.

Service Appointment Scheduling
Schedule service appointments with a preferred dealer through a VW Car-Net Customer Specialist.

For more information on VW Car-Net's other features, visit www.vw.com/carnet.


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    • 1 Second Ago
  • 8 Comments
      C-Dog
      • 1 Year Ago
      I thought VWs already had these features. Anyone remember the Jetta from "Horrible Bosses!? Thanks Gregory, i mean Amamnot!
      starryknight936
      • 1 Year Ago
      Perhaps VW will also address improving reliability/dependability issues with their vehicles as well as having their US dealers treat customers well and with respect instead of human checkbooks, so to speak... Peace... AladdinSane :-)
      knightrider_6
      • 1 Year Ago
      Shouldn't they work on more important things - like making reliable engines, or making sure they don't combust spontaneously.
      RocketRed
      • 1 Year Ago
      "added sense of security" I"m glad that they admit that this subscription, like OnStar, etc, is basically is to make you feel better. Most of these featurs are just silly, like a service scheduling and parking location. I know that they have to "compete" with OnStar, but VW should focus instead on upgrading the rather backwards state of its telematics and NAV systems. Also, Car-Net is a terrible name. It sounds like some accessory for holding groceries.
      bravofoxtrot
      • 1 Year Ago
      VW is approaching the market wrong with the Beetle. What has made the Beetle a good seller back in the days is its "cuteness", size and simple-reliable engine with good gas mileage. Today's model seems to be an off-shoot of the Porshce 911 and Chrysler PT Cruiser with a gas-guzzler turbo engine. If it truly wants to bring back the heyday of the Beetle, they need to make it as small as the current Fiat or Mini-Cooper with comparable good gas-mileage. Call it a Mini-Beetle or a Mini-Bug and see this model capture again the glory of its days.
      Mr. BaderĀ®
      • 1 Year Ago
      Cool
      ChrisH
      • 1 Year Ago
      as if getting spammed by Sirus/XM isn't bad enough.