Consumer Reports has released its annual Car-Brand Perception Survey, and the list looks awfully familiar. The top six brands are identical to last year's results, with Toyota, Ford and Honda continuing to occupy the podium. All told, Toyota walked away with 133 points, putting it 15 ahead of second-place Ford. Honda jumped 26 points this year, narrowing Ford's lead to just four points in total.

Consumer Reports polls buyers from across the country on how they see multiple brands in seven categories, including quality, safety, value, performance, design/style, technology/innovation and environmentally friendly/green. Researchers then combine the findings to come up with the total brand score.

While value and performance remain important to buyers, CR found quality and safety are still on top when it comes to significance. Scion and Mitsubishi found themselves at the bottom of the pack with the worst score of all, tied at just six points. Ram, Fiat and Mini filled out the lowest five with scores of seven, eight and 10 points, respectively. You can read the full press release below for more information, or head over to the Consumer Reports site.
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CONSUMER REPORTS' 2013 CAR-BRAND PERCEPTION SURVEY: CONSUMERS RANK TOYOTA, FORD, AND HONDA TOPS

Newcomer Tesla is on the rise, challenging established brands

YONKERS, N.Y.-While the competition has grown even tighter, Americans again rank Toyota, Ford, and Honda the best overall brands in the annual Consumer Reports Car-Brand Perception Survey.

This year, Toyota has a 15-point advantage with its 133-point overall brand perception score over second-ranked Ford. Toyota's brand awareness scores have been see-sawing. They were high in 2010, dropped for a while amid safety concerns and recalls, and are now edging back up again.

Ford remains in a solid second-place (118 points). Third-place Honda jumped 26 points to 114 points, closing much of Ford's lead. The top six brands overall finished in the same rank order as in 2012.

Based on data collected from a random, nationally representative survey, Consumer Reports Brand Perception scores reflect how consumers perceive each brand in seven categories: quality, safety, value, performance, design/style, technology/innovation, and environmentally friendly/green. Combining those factors gives Consumer Reports the total brand-perception score. While the scores reflect a brand's image in consumers' minds, they do not reflect the actual qualities of any brand's vehicles.

The full report and extensive analysis are available free at ConsumerReports.org on February 1. Updated daily, ConsumerReports.org is the go-to website for the latest auto reviews, product news, blogs on breaking news and car buying information. Check out CR's ongoing Twitter feed at @CRCars.

"This past year brought stability and increased sales to much of the automotive industry. Yet, the brand awareness scores for some like BMW, Buick and Hyundai have declined," said Jeff Bartlett, deputy auto editor online, Consumer Reports. "The data shows that it has become harder for companies to compete for share of mind. Consumers are not seeing as much differentiation between brands as they have in the past."

Quality and safety remain the top two car buying factors for consumers, followed closely by value and performance. CR's surveys show consumers still have a genuine interest in environmental aspects, but for many consumers, the green in the wallet drives more purchasing decisions.

In looking at how the brands rank among consumers, it is clear that it takes more than a single ad campaign or new product for most brands to connect with consumers and earn their favor. The rare exception is Tesla, a small, electric-car builder that has garnered awards for its new Model S sedan and made a notable splash in this latest survey. Tesla made the Top 10 list last year with an overall 42-point score, and this year, it again holds the 10th spot with a higher 55 points.

Dodge broke into the top-ten brand list this year, jumping up 23 points to knock Lexus off the list. Dodge scored 56 overall, compared with Lexus' 50-point score. Dodge did not score at the top of any one category in the survey. Instead, Dodge amassed modest gains in numerous categories. The better showing came even as Dodge's parent Chrysler Corp. separated the Ram truck group from Dodge. Chrysler's strongest categories were performance (14 points) and design/style (13 points), with the weakest showing being environmentally friendly/green (3 points).

The chart below shows the overall scores for the top and bottom 10 brands, according to the 2013 Car-Brand Perception Survey conducted by the Consumer Reports National Research Center.

Overall brand perception

Best

Toyota: 133

Ford: 118

Honda: 114

Chevrolet: 94

Mercedes-Benz: 77

Volvo: 77

Cadillac: 66

BMW: 66

Dodge: 56

Tesla: 55

Worst

Scion: 6

Mitsubishi: 6

Ram: 7

Fiat: 8

Mini: 10

Land Rover: 11

Jaguar: 15

Mazda: 16

Jeep: 16

Porsche: 21

How the scores were calculated:

The Consumer Reports National Research Center conducted a random, nationwide telephone survey of 2,034 adults from Dec. 6-16, 2012, and collected survey data from 1,764 adults in households that had at least one car.

Overall brand perception is an index calculated as the total number of times that a particular make was mentioned as exemplar across all seven categories, weighted by factor importance, and divided by the total unaided awareness of the brand. (Interview subjects were asked what brands exemplified the traits, instead of being read a list of brands.) That approach compensates for awareness level, ensuring that every brand has an equal chance of leading a category, not just the best-selling or most well-known brands. Category scores reflect the number of times that the particular make was mentioned as an exemplar of the particular attribute, again corrected for awareness.

Consumer Reports is the world's largest independent product-testing organization. Using its more than 50 labs, auto test center, and survey research center, the nonprofit rates thousands of products and services annually. Founded in 1936, Consumer Reports has over 8 million subscribers to its magazine, website and other publications. Its advocacy division, Consumers Union, works for health reform, food and product safety, financial reform, and other consumer issues in Washington, D.C., the states, and in the marketplace.

The full report and deeper analysis will be available at ConsumerReports.org on February 1.


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  • 100 Comments
      irocker350
      • 1 Year Ago
      I like Fords, Dodges and Chevys but I've had the best luck with the Fords that I have owned, cars and pickups and on the job the Fords hold up a lot better than the Dodges and Chevys, this is just my own experience.
      whofan
      • 1 Year Ago
      I always thought Toyotas were overrated but good cars just the same. Today we see Toyota fixing their problems instead of denying they exist. If you bought a Tundra around the year 2002 and today find out the frame may break in half due to excessive corrosion that`s not quality the way I think of it.
      Hank Kerchef
      • 1 Year Ago
      My wife comes from Niles Ohio,,, all her relatives worked for GM back in the day,,,, The stories of how the unions ruined the plants is ongoing. Build schitt and want more concessions.
      protovici
      • 1 Year Ago
      Useless. Go test drive, look at the car in person, review the car stats, and history. New or used. Reviews have to much bias related info. Toyota and consumer reports for instance have a interesting tie between them. The more you know onyour own the better consumer you will be.
        Ok
        • 1 Year Ago
        @protovici
        BS on the Consumer Reports/Toyota tie. That's just sour grapes from people who's favorite car models were ranked below Toyotas by CR. They think some Toyotas stink too. The Prius C, the FJ Cruiser off the top of my head. But you're missing the point. This survey isn't to tell you which cars are good. It's to tell you what the public thinks about car companies overall. No one is claiming what the public thinks is accurate.
          alistair.dillingham
          • 1 Year Ago
          @Ok
          WHo cares if a car company is good? All I care about is if its CARS are.
          Ok
          • 1 Year Ago
          @Ok
          They aren't even saying the car companies are good. All they are saying is that the general public thinks these car companies are good (or bad).
      Camaroman101
      • 1 Year Ago
      if toyota consumers can't even tell the difference between a gas and brake pedal, why should i trust them to know what a good car is?
        Ok
        • 1 Year Ago
        @Camaroman101
        You shouldn't trust any of these randomly chosen people to tell you what a good car is. The purpose wasn't to inform us what car companies are good. The purpose was to inform us what people think are good (and bad) car companies. No one is claiming what they think is accurate. It's just a measure of the general public's mindset. (And Toyota owners were only represented in the same proportion as the % of the general public that drives Toyotas)
          • 1 Year Ago
          @Ok
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          • 1 Year Ago
          @Ok
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          Ok
          • 1 Year Ago
          @Ok
          Of course it is useless to the consumer. It wasn't meant to be buying advice. It was meant to give us a snapshot of public perception. Which is probably of value to the car companies themselves, but to us it's little more than a curiosity.
      baddati2d
      • 1 Year Ago
      WOW !! ...TOYOTA ....WELL I GUESS THE MOST RECALLS IN HISTORY!!! HAS NO BEARING ...OH BTW ANOTHER 1.6 MILLION RECALLED THIS WEEK!!! JUST ANOTHER DAY IN OWNING A TOYOTA , YES RESPECT THAT BRAND ...LMAO
        R S
        • 1 Year Ago
        @baddati2d
        I see a Cle Browns helmet Icon next to your name, I guess you like losers!!! lol
      Walt
      • 1 Year Ago
      Autoblog - read the comments. Clearly it's time to cancel your subscription to Consumer Reports.
      • 1 Year Ago
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        • 1 Year Ago
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          Smilez1105
          • 1 Year Ago
          LuceeClair - Read his other comments, it\'s beyond pathetic...it really is.
          • 1 Year Ago
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      AL-Concetta
      • 1 Year Ago
      I stoped buying ford cars when they moved to mexico.
        • 1 Year Ago
        @AL-Concetta
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          • 1 Year Ago
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          HAT1701D
          • 1 Year Ago
          Some Ford models are built in Mexico....I suggest for "fun" you visit a local dealer and look at the window invoice stickers. The Fusion is currently assembled in Mexico for the American market.
      telm12345
      • 1 Year Ago
      If you tell me Porsche ranks as one of the lowest in perception, you lost all credibility with me.
      M-M
      • 1 Year Ago
      After reading the scoring method this really seems like a useless metric. Not sure what it is really telling anyone.
      DarkKnight67
      • 1 Year Ago
      Consumer Reports is good for one thing - those times when you run out of toilet paper in the bathroom. Just remember to take out the staples.
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