70 Articles
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Buyers resent low inventories, prices over MSRP, study says

Alfa Romeo — yes, Alfa Romeo — tops J.D. Power sales satisfaction survey

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J.D. Power: How rental car companies rank in customer satisfaction

We want low prices but have to settle for good customer service — here's who delivers

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J.D. Power Brand Loyalty Study shows we go with what we know

Facing inventory shortages and markups, buyers stuck to these brands in particular

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Consumer groups, safety experts recommend standardizing names for advanced driver aids

Marketing buzzwords can be confusing and even dangerous for drivers

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Porsche, Dodge three-peat as J.D. Power most appealing car brands

Tesla would have come second, and Hyundai models clean up

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J.D. Power Auto Insurance Study finds steady satisfaction

Prices are up, but companies are working harder to maintain satisfaction

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Air travelers rip rental car companies in 2021 J.D. Power satisfaction study

Some are forced to rent 'rolling pieces of mediocrity' as nothing else is available

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Car buyers are paying big money for technology they don't use

J.D. Power Tech Experience Index: Genesis and Hyundai win top honors

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Ram trucks lead 2021 J.D. Power Initial Quality Study

Chrysler sits at the bottom behind Audi, Volkswagen and Tesla (sort of)

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Lexus leads J.D. Power's Vehicle Dependability Study for 2021

Land Rover owners report more problems per vehicle than any other brand

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Genesis nabs top initial quality ranking from J.D. Power

Meanwhile, the G70 sports sedan launches this summer

The G70 sports sedan launches this summer.

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U.S. auto sales in April expected to drop despite big discounts

Average discount per vehicle is now about $3,700

U.S. auto sales in April likely fell nearly 8 percent from the same month in 2017 despite big discounts for consumers, industry consultants J.D. Power and LMC Automotive said on Thursday.

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Kia Motors again tops J.D. Power Initial Quality Study

Kia topped the rankings for initial quality of new vehicles sold in the United States based on owner responses for the second consecutive year, business consultancy J.D. Power said on Wednesday. Hyundai Motor's Genesis cars came second in the survey, followed by sports luxury brand Porsche. Fiat Chrysler's Ram and the Ford brand shared fourth position. In fact, American brands outperformed foreign brands as

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Upturn in the downturn: Auto sales predicted to edge up in May

J.D. Power and LMC Automotive said consumer discounts averaged $3,583 per vehicle.

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Tesla Model 3 quirks less likely to be tolerated, study says

Lower price won't help Tesla if Model 3 has glitches

Tesla's tailwind of enthusiastic Model S and Model X owners may not translate into satisfaction if Model 3 has glitches, J.D. Power study says.

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