2017 J.D. Power Initial Quality Study
According to the J.D. Power 2017 U.S. Initial Quality Study, 27 of the 33 brands included in the results improved their quality compared with 2016. Overall customer satisfaction with new vehicles is up by eight percent over the previous year.
Here's how J.D. Power describes its Initial Quality Study: "Initial quality is reported as the number of problems experienced per 100 vehicles (PP100) during the first 90 days of ownership, with a lower score reflecting higher quality."
Quality, then, is at an all-time high in the automotive sector. Still, some brands performed at a much higher standard than others. Click through the slides above to find out which brands won and which brands lost.
1: KiaFor the second year in a row, Kia came out on top of J.D. Power's Initial Quality Study. With a score of 72 PP100, the Korean automaker is leading the way in initial quality.
Research the Kia
2. GenesisGenesis, the luxury division of Hyundai, came in second place with a score of 77 PP100. That's an impressive result, considering that Genesis is a brand-new nameplate on this year's list.
Research the Genesis
3. PorschePorsche fell one spot to third in the latest initial quality rankings with a score of 78 PP100. It's the highest-ranked German automaker.
Research the Porsche
4: Ford (tie)Ford is the highest-ranked American automaker in initial quality, according to J.D. Power. The brand's score of 86 PP100 actually ties with the next automaker on our list.
Research the Ford
4: Ram (tie)Ram, the truck division of Fiat Chrysler, earned a massive jump in initial quality over the previous year. With a score of 86 PP100, Ram owners experienced 28 fewer problems on average than in 2016.
Research the Ram
28. Land RoverLand Rover scored poorly across the board in the 2017 Initial Quality rankings, falling into 28th position. That puts the premium British marque in the bottom five.
Research the Land Rover
29: MitsubishiMitsubishi is the lowest-ranked Japanese automaker in initial quality. The brand scored very highly in the Features and Accessories category, but the rest of its scores drug it down.
Research the Mitsubishi
30. VolvoVolvo earned high marks for interior and exterior style and quality, but that's the only category the Swedish automaker excelled in, with its overall score landing it third from last.
Research the Volvo
Jaguar isn't in last place, but it's close. The premium British brand's powertrain score is good, but owners weren't as satisfied with the rest of their car.