Specifically, this problem comes because the steering wheel clock spring can be contaminated by debris, which moves the part's guide loops out of position. This can cause a tear in the electrical cable that controls the driver's airbag. If this happens, a warning light would illuminate, but the safety device would not deploy in a crash. VW is still identifying all of the affected VINs and developing a fix. The company plans to notify owners once everything is known.
Aug 14, 2015
Herndon, VA - Volkswagen considers the safety and satisfaction of its consumers and passengers a top priority. As such, Volkswagen of America today notified the National Highway Traffic Safety Administration (NHTSA) that it will be issuing a voluntary safety recall affecting the steering wheel clock spring on approximately 420,000 Volkswagen vehicles in the U.S.
Certain 2010-2014 Model Year Volkswagen CC
Certain 2010-2013 Model Year Volkswagen Eos
Certain 2011-2014 Model Year Volkswagen Golf/GTI
Certain 2010-2013 Model Year Volkswagen Jetta
Certain 2011-2013 Model Year Volkswagen Jetta SportWagen
Certain 2010 Model Year Volkswagen Passat (German Production)
Certain 2010-2014 Model Year Volkswagen Passat (U.S. Production)
Certain 2010-2014 Model Year Volkswagen Tiguan
On certain vehicles, the steering wheel clock spring could become contaminated with long hair or long fibers which may cause a displacement of the internal guide loops. When the guide loops are dragged out of position, they may apply tension to the internal flat cable and cause it to tear.
Should the cable tear, the electrical connection to the driver's front airbag may be lost, causing the airbag monitoring indicator light to illuminate. In a crash that warrants a driver front airbag deployment, the airbag will not deploy, leading to a risk of driver injury.
If the airbag monitoring indicator light on a vehicle affected by this recall illuminates, the customer should immediately contact the nearest authorized dealer or qualified workshop in order to have the vehicle inspected/repaired. Customers are advised to see the vehicle Owner's Manual for more information about the airbag system.
No accidents or injuries related to this issue have been reported. Once affected VINs and the recall remedy have been identified, Volkswagen will notify all owners of affected vehicles and will instruct them to arrange for an appointment with an authorized Volkswagen dealer.
About Volkswagen of America, Inc.
Founded in 1955, Volkswagen of America, Inc., an operating unit of Volkswagen Group of America, Inc. (VWoA) is headquartered in Herndon, Virginia. It is a subsidiary of Volkswagen AG, headquartered in Wolfsburg, Germany. VWoA's operations in the United States include research and development, parts and vehicle processing, parts distribution centers, sales, marketing and service offices, financial service centers, and its state-of-the-art manufacturing facility in Chattanooga, Tennessee. The Volkswagen Group is one of the world's largest producers of passenger cars and Europe's largest automaker. VWoA sells the Beetle, Beetle Convertible, CC, e-Golf, Eos, Golf, Golf GTI, Golf R, Golf SportWagen, Jetta, Passat, Tiguan, and Touareg vehicles through approximately 652 independent U.S. dealers.
RECALL Subject : Air Bag Clock Spring may Fail , 1 INVESTIGATION(S)
Report Receipt Date: AUG 04, 2015
NHTSA Campaign Number: 15V483000
Component(s): AIR BAGS
Potential Number of Units Affected: 420,000
All Products Associated with this Recall
Vehicle Make Mode lModel Year(s)
VOLKSWAGEN CC 2010-2014
VOLKSWAGEN EOS 2010-2013
VOLKSWAGEN GOLF 2011-2014
VOLKSWAGEN GTI 2011-2014
VOLKSWAGEN JETTA 2010-2013
VOLKSWAGEN PASSAT 2010-2014
VOLKSWAGEN TIGUAN 2010-2014
Manufacturer: Volkswagen Group of America, Inc.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, Passat, and Tiguan, 2010-2013 Eos and Jetta, 2011-2014 Golf and GTI, and 2011-2013 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.
The remedy for this recall is still under development. The manufacturer has not yet provided a notification schedule. Owners may contact Volkswagen customer service at 1-800-822-8987.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.