Toyota has announced a voluntary of around 2.5 million vehicles in the US for faulty window switches. The automaker says the driver's side power window master switch may develop a sticky or notchy feel during operation, and that if owners or technicians apply commercial lubricant, the switch my smoke or catch fire.

The recall covers certain Yaris, RAV4, Tundra, Camry, Camry Hybrid, Highlander, Highlander Hybrid, Sequoia, Corolla and Matrix models as well as Scion xD and xA units. All vehicles fall between the model years 2007 and 2009. Over 200 incidents involving the switches have been reported in the US alone, though the trouble hasn't caused any accidents or injuries.

Toyota technicians will inspect, disassemble and apply special flourine grease to the switches free of charge. Owners can expect to receive a recall notice starting later this month. The 2.5M unit total only covers US vehicles – some 7.4M units will fall under this recall globally. Take a look at the full press release below.
Show full PR text
Toyota Announces Voluntary Recall of Certain Vehicles For The Driver's Side Power Window Master Switch

TORRANCE, Calif., Oct. 10, 2012 – Toyota Motor Sales, U.S.A., Inc. (TMS), today announced that it will conduct a safety recall involving approximately 2.5 million vehicles to inspect and apply special fluorine grease to the driver's side Power Window Master Switch (PWMS). The vehicles involved include:

• 2007 to 2008 Yaris (approx. 110,300)
• 2007 to 2009 RAV4 (approx. 336,400)
• 2007 to 2009 Tundra (approx. 337,100)
• 2007 to 2009 Camry (approx. 938,100)
• 2007 to 2009 Camry Hybrid (approx. 116,800)
• 2008 to 2009 Scion xD (approx. 34,400)
• 2008 to 2009 Scion xA (approx. 77,500)
• 2008 to 2009 Sequoia (approx. 38,500)
• 2008 Highlander (approx. 135,400)
• 2008 Highlander Hybrid (approx. 23,200)
• 2009 Corolla (approx. 270,900)
• 2009 Matrix (approx. 53,800)

The driver's side PWMS may experience a "notchy" or sticky feel during operation. If commercially available lubricants are applied to the switch in an attempt to address the "notchy" or sticky feel, melting of the switch assembly or smoke could occur and lead to a fire under some circumstances.

The "notchy" or sticky feel may be caused by an uneven application of the grease during the switch assembly process at the supplier. If the grease is not applied evenly, frequent use of the switch and normal operation may cause the grease to become carbonized and may eventually result in the deterioration of its lubricating properties.

The recall remedy will involve an inspection, switch disassembly, and application of special fluorine grease. The switch inspection and repair will be performed at no charge to the vehicle owner.

Owners of vehicles covered by this safety recall will receive an owner notification letter via first class mail starting in late October 2012. The repair will take approximately one hour depending on the dealer's work schedule.

Today's announcement is for U.S. market vehicles only. No other Toyota, Lexus, or Scion vehicles are involved. We are not aware of any vehicle crashes for this condition.

Detailed information is available to customers at www.toyota.com/recall and the Toyota Customer Experience Center at 1-800-331-4331.


I'm reporting this comment as:

Reported comments and users are reviewed by Autoblog staff 24 hours a day, seven days a week to determine whether they violate Community Guideline. Accounts are penalized for Community Guidelines violations and serious or repeated violations can lead to account termination.


    • 1 Second Ago
  • 55 Comments
      Avinash Machado
      • 2 Years Ago
      Where are the ones who used to bash the Volt for alleged fires now?
      kontroll
      • 2 Years Ago
      in "autoblog's " sclerotic and apologetic attempt to kiss toyota's a$$, they very conveniently elected to deduct 4.5 million units from the total cars worldwide... it just looks so much better when you say 2.5 million only...
        GR
        • 2 Years Ago
        @kontroll
        It's 2.5 million - US Over 7 million - Worldwide. Autoblog has explicitly stated this and so have other websites. It's not autoblog's poor reporting. It's your poor reading.
      gnvlscdt23f
      • 2 Years Ago
      "The recall covers certain...Scion xD and xA units." "The recall only covers US vehicles and does not involve any...Scion units." Brilliant reporting there.
        gnvlscdt23f
        • 2 Years Ago
        @gnvlscdt23f
        Guess I should clarify that the presser says any other Toyota, Lexus, or Scion units, while the story makes it sound like Lexus and Scion aren't involved, though it too says other. Still, confusing for them to do that.
      Steve
      • 2 Years Ago
      All other news sources are saying that the recall is 7.4 million vehicles. Autoblog is the only source that I have seen that says 2.5 million vehicles. Who is giving the correct number?
        Matt W
        • 2 Years Ago
        @Steve
        2.5 million in america. 7.4 million world-wide
        Walt
        • 2 Years Ago
        @Steve
        2.5 million Toyolets in the U.S. - 7.4 million worldwide. It's just Autoblog, trying to cover for their Asian masters.
        Steve
        • 2 Years Ago
        @Steve
        I am sure if this was GM or Ford, Autoblog would have posted 7.4 million vehicles.....
      rreintges
      • 2 Years Ago
      This is the 2nd time that Toyota has recalled cars with 'faulty' power window switches. It happened maybe 7 or 8 years ago too.
        lordedardstark1
        • 2 Years Ago
        @rreintges
        They should have had a recall on Sequoia lift gate. My aunts had tons of internal rust, and hatch/switch broke every year.
      Cruising
      • 2 Years Ago
      Uneven application of the grease during the switch assembly process. What bonehead's at the supplier factory did not spot this amongst the millions and millions of switches made? Always the little details are overlooked to get the orders in.
      • 2 Years Ago
      [blocked]
        • 2 Years Ago
        [blocked]
        Steve
        • 2 Years Ago
        Are you also referencing Toyota's SUA problem that lead to a NHTSA investigation?
          Spies1
          • 2 Years Ago
          @Steve
          Yes, the SUA investigation that proved Toyota does NOT have a problem. Just a media frenzy blow out of proportion.
        protovici
        • 2 Years Ago
        I think over9000 thumbs down everyone because his feelings got crushed lol
      jtav2002
      • 2 Years Ago
      If this were Ford, all the comments would be commending Ford for acknowledging of a defect in a part not even made by them and getting ahead and fixing the problem. Bravo Ford. But when it's a foreign brand, still involving a supplier made part, the company is junk. People complain about AB bias, yet ignore the bias goes completely the other way with a lot of the posters here.
        Sj027
        • 2 Years Ago
        @jtav2002
        The thing is, with Ford, it doesn't take 5-10 + years to come out and announce a recall, nor does it require a US government intervention to get Ford to release information about their recalls unlike Toyota. Toyota spends big bucks to hide defects as long as possible, the whole engine sludge problem was swept under the rug like it wasn't a widespread problem, yet 1000's of Toyotas have had engine failure due to that issue. Toyota's claim? Failure to change the oil frequently enough. Ford is accountable. Toyota isn't. It's that simple.
          JDM
          • 2 Years Ago
          @Sj027
          Hahaha.. Ford is accountable? Please tell that to those who died when Ford new about the firestone fiasco. Engine Sludge? Ford knows about that too. http://www.f150online.com/forums/2004-2008-f-150/435816-you-want-see-engine-sludge.html http://www.theautochannel.com/news/press/date/20000910/press025138.html Did you not read the link provided by John Montgomery? Ford has two active engineering analysis being conducted by the Government. Once since 2009 and Ford has yet to address their issue. Stop blowing smoke up people's a$$. http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/UCM427920/INVMTY-092012-1234.pdf
      imtoomuch1
      • 2 Years Ago
      CNN is saying 7.43 million not 2.5 million. That's a huge difference. What's the truth? Either way, it makes me laugh. Do Toyota's really have better quality or is Toyota just better at hiding defects? The truth is that Toyota engines may last a long time, but they're not the only brand with long-running engines and they are proving that their quality really isn't any better than many other manufacturer's.
        RUDEBOi
        • 2 Years Ago
        @imtoomuch1
        you are correct. Bloomberg is reporting the same figure as CNN http://www.bloomberg.com/news/2012-10-10/toyota-recalls-7-43-million-vehicles-on-faulty-window-switch-1-.html
        jtav2002
        • 2 Years Ago
        @imtoomuch1
        Perhaps it's the difference between the US only recall, and the recall as a whole that covers cars not sold in the US. Perhaps AB is reporting the number of cars affected, in the US.
        mapoftazifosho
        • 2 Years Ago
        @imtoomuch1
        Coincidence? http://www.autoblog.com/2012/10/09/honda-recalls-268-000-cr-v-models-over-window-switches/ http://www.huffingtonpost.com/2012/08/19/gm-isuzu-recall-258000-su_n_1806795.html
      iwtbygm
      • 2 Years Ago
      Keep buying them........ Idiots.
      John Montgomery
      • 2 Years Ago
      Ok. All these bogus posters singing the praises of domestic cars need to get a clue. NHTSA opened their investigation June 2012 and issued a recall today. Why such a large number of recalls? Toyota used far fewer suppliers than domestic cars. When a recall occurs it affects more vehicles since Toyota one American part supplier for their vehicles built here. Unlike GM who only recalled 250,000 trailblazers for the same issue. GM uses different part suppliers for their vehicles. http://www.lemonauto.com/complaints/gm/chevrolet_trailblazer.htm Do we dare bring up the 10.4 million Fords recalled for fires in their cruise control switches? http://switchfires.com/ If you look at the engineer’s analysis report from NHTSA you will find far more domestic cars on that list than Japanese cars. Currently, there are 10 domestic cars sitting on that list and 3 Japanese cars. Heck many of the domestic cars sitting on that list are still waiting to be recalled unlike their Japanese competition. Honda and Toyota have both issued the recalls for their defects in less than a year. Ford has one pending for nearly three years. So Merlot Ford really jumps right on those recalls. Look under investigation number EA09-013. Then take a look at the preliminary evaluation report just below the engineer’s analysis. Once again the NHTSA is in preliminary stages of investigating ten domestic cars versus 2 Japanese manufactures. http://www-odi.nhtsa.dot.gov/acms/cs/jaxrs/download/doc/UCM427920/INVMTY-092012-1234.pdf Go one step further and look at problems per 100,000 vehicles from 2005-2013 posted by NHTSA. Once again, the domestic cars nearly double that of Toyota, and Honda. http://www.edmunds.com/car-news/nhtsa-complaints-report.html Every manufacture has had a recall for fire related problems. http://www.csmonitor.com/Business/2010/1231/Dodge-Ram-recall-Chrysler-Dodge-recalls-almost-150-000-trucks-and-SUVs http://autos.aol.com/article/chevrolet-cruze-engine-fire-recall/ http://www.autoblog.com/2010/12/15/volkswagen-recalling-nearly-380-000-cars-over-fire-risk/ http://www.torquenews.com/106/mercedes-benz-recalling-select-bluetec-diesel-models-over-fire-hazards http://bottomline.nbcnews.com/_news/2012/05/21/11793381-jeep-recalls-87000-wranglers-over-fire-risk?lite Now that I posted facts from an American government website, let the down voting begin. So many people cannot handle the truth. Recalls are going to happen.
      John
      • 2 Years Ago
      another recall from toyota theres no quality work done anymore no one checks and inspects just throw it together and ship it out fix it later when problems pop up thats what they find out when they switch companies that will sell there product cheaper so they can sell theirs for a high price and the problem with the switches is they most probably came from a usa factory made in mexico
    • Load More Comments