The Problem: The ignition switch can intermittently lose electrical contact, and this can potentially cause the vans to stall. If the problem occurs, the vehicles might also lose functionality of the airbags, anti-lock brakes, electronic stability control, and instruments.
Injuries/Deaths: None reported.
The Fix: Dealers will replace the ignition-switch contact holder.
If You Own One: FCA filed the recall with the National Highway Traffic Safety Administration on November 25, and it has 60 days to notify owners about the campaign under federal rules. Until the repair, the company says that turning the ignition off and then back on can fix this problem if the switch loses contact.
Report Receipt Date: NOV 25, 2015
NHTSA Campaign Number: 15V799000
Component(s): ELECTRICAL SYSTEM
Potential Number of Units Affected: 16,114
All Products Associated with this Recall
Vehicle Make Model Model Year(s)
RAM PROMASTER 2015
Manufacturer: Chrysler (FCA US LLC)
Chrysler (FCA US LLC) is recalling certain model year 2015 Ram ProMaster vans manufactured October 1, 2014, to June 17, 2015. The affected vehicles have an ignition switch that may experience an intermittent loss of electrical contact.
An intermittent loss of contact can result in a vehicle stall and/or a partial or complete loss of the air bags, anti-lock brakes, electronic stability control and/or instrument panel cluster. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Chrysler will notify owners, and dealers will replace the ignition switch contact holder block, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R64.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Statement: Ignition Contacts
November 27, 2015 , Auburn Hills, Mich. - FCA US LLC is voluntarily recalling an estimated 16,114 full-size vans in the U.S. to repair their ignition contacts.
An FCA US investigation has confirmed some vans may have been inadvertently equipped with ignition components that are subject to loss of electrical contact. This condition was traced to a supplier's manufacturing process and, although unlikely, may cause intermittent power loss to the vehicle's electrical systems.
The Company is unaware of any related injuries or accidents. The condition may be resolved by recycling the ignition key, however, FCA US urges affected customers to heed the instructions in their recall notices.
Affected are certain 2015 Ram ProMasters. An estimated 1,498 vehicles will be recalled in Canada, along with 503 in Mexico and six outside the NAFTA region.
Affected customers will be advised when they may schedule service, which involves replacement of the ignition-switch contact holder. Service will be performed free of charge.
Customers with additional questions may call the FCA US Customer Information Center at 1-800-853-1403.