Until the situation is fixed, VW is advising owners to remove all items from their key ring. To repair the problem, the company is modifying the ignition switch. The Routan is closely related to FCA's minivans, and this is actually the second ignition recall for the VW. In 2011, it repaired 12,612 of them from the 2010 model year for the same problem. Scroll down to read the full announcement from the National Highway Traffic Safety Administration.
Report Receipt Date: JUL 01, 2014
NHTSA Campaign Number: 14V396000
Potential Number of Units Affected: 18,526
All Products Associated with this Recall
Vehicle Make Model Model Year(s)
VOLKSWAGEN ROUTAN 2009
Manufacturer: Volkswagen of America, Inc.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. The recall is expected to begin in August 2014. Owners may contact Volkswagen customer service at 1- 800-822-8987. Volkswagens number for this recall is 28G1/U8. Note: This campaign is an expansion of NHTSA Recall No. 11V-151.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.