Saturn Vue ignition issue was discussed three times before recall, new documents reveal
In early August, GM added about another 269,000 vehicles to its 2014 recall tally in the US when it announced a slew of new safety campaigns. Among them was a fix for the 2002-2004 Saturn Vue that covered 202,155 of them in the US. The problem was that the key could be removed from the ignition even when it wasn't in the "OFF" position, and that had caused two crashes and one injury, according to the automaker.
Where we start to see behind the veil is in the defect notice freshly released by NHTSA. It shows that GM began investigating more widely for ignition switches in April, shortly after the company expanded its ignition switch recall to a variety of Saturn products, among others, according to Automotive News. The automaker found 152 reports in the 2002-2004 Vue of vehicles rolling away or the key being removed out of a total population of 215,243 units worldwide.
GM first discussed that data with NHTSA on June 17, then on July 7 and again on July 24. The company's Open Issue Review Panel looked at it on July 28, and on July 31, its "Safety Field Action Decision Authority decided to conduct a safety-related recall." That's over a month of meetings to decide on just one safety campaign. The entire defect notice is available for download from NHTSA as a PDF, here.
Saturn VUE Information
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Get recall details from the NHTSA and find out what to do if your car been recalled.