General Motors isn't the only manufacturer that gets to issue a recall today, as Nissan is set to announce a voluntary recall of the 2011 to 2013 Juke due to a fault with the timing chain. 104,439 units are affected by this recall. The timing chain in some Jukes could deteriorate over time, leading to a warning light in the instrument cluster. In extreme cases, the chain could snap.

Owners of affected vehicles are being notified, and will need to report to their local dealership. The free repairs will replace the timing chain, chain guides and crank sprocket.

Take a look below for a short statement to Autoblog from Nissan.

UPDATE: After publishing, Nissan communications representatives reached out to clarify that the timing chain issue with the Juke has been classified as a voluntary "service campaign" as opposed to a voluntary "recall." The presumptive difference in label here being that Nissan will issue a service campaign when it believes the defect in question does not pose a safety risk, but is "important enough to ask owners to come in for a remedy."
Show full PR text
Nissan is conducting a voluntary service campaign on MY2011-13 Nissan JUKE vehicles to have the engine timing chain replaced. Nissan will begin notifying owners of potentially affected vehicles in May 2014, asking them to bring their vehicle in for service. Nissan will replace the timing chain, chain guides and crank sprocket at no charge to the customer for parts and labor.

Nissan is committed to a high level of customer safety, service and satisfaction for JUKE owners and is working with its dealers to promptly address this issue.


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  • 24 Comments
      Marc Carraway
      • 7 Months Ago
      So you think they just decided to have a recall because they were bored or something or you think there might have been lots of major problems happening to people all over the place and they decided that it was time to hurry and slither out of this predicament they're in?? Genius. What about all those people that have been screwed by a collapsing timing chain on an interference motor? Think Nissan cares about all of them or you think they're looking for the cheapest way out? Whats cheaper, replacing a timing chain or replacing a motor that the timing chain snapped in? Its probably 9000 more dollars to replace that interference motor, right? Wow. What geniuses that post their honest opinions. Don't worry, they'll screw you all too if it comes to making a choice between taking care of the customer(you) or taking care of getting some money out of you. And you know they only honor your warranty if you only use them for the mandatory timing chain replacement they make you get at 60k miles. And at 1600 bucks for a timing chain replacement at their dealership versus 800 at a local reputable repair shop, sure is strange how they stop the warranty honoring if you use anybody but them. You cant even check your transmission fluid at home! They say in the owners handbook you have to bring the car in to the dealership for a "professional" to check your trans fluid!! No more gimmicks to get me to give nissan every dime they can get out of us, they are utterly ridiculous. And I assure you, if something goes wrong with your nissan while under warranty, its definitely your fault and theyre not honoring their warranties. I guarantee you that, its all your fault customer.
      jmi2
      • 7 Months Ago
      is replacing a timing change still outrageously expensive? i remember having the need to replace one in the late '80's. it was like 2 months rent!!!
        S.
        • 7 Months Ago
        @jmi2
        I think so, mainly due to labor hourly rates. The chain/belt isn't that much, but several hours wrenching under the hood adds up fast.
          Porsche4life
          • 7 Months Ago
          @S.
          Yes they are very expensive. Some cars require the engine to come out.
      Goatman
      • 7 Months Ago
      I've already got the parts ordered to do the replacement on my 2011 Juke, just have to find time to bring it in.
      Marc Carraway
      • 7 Months Ago
      That is a load of you know what!!! When my daughters timing chain snapped at 50 mph she almost got hit by a semi 18 wheeler. Her car just completely stopped in the middle of a 4 lane road, causing all the cars behind, beside and near her to almost pile up on each other. Then it was the mess of trying to get the car off the road of which they had to stop 4 lanes of traffic to push this car 3 lanes over to get it off of the road. Nissan KNOWS their timing chains are snapping one after another and theyre trying to be slick, clever by saying it doesnt post a risk and that theyre just being all nice and goody goody about replacing a little part. Well, this part costed 7000 dollars for Nissan to fix and they said the new motor doesnt even have a years warranty! The brand new motor that THEY were selling us didnt even have a years warranty on it even if we were willing to pay the extended warranty money. (its because nissan knew it wouldnt last a year and they didnt want to have to give us another new motor) Then they wanted 3000 to install it for a total of TEN THOUSAND dollars!! All because this timing chain "deteriorated" as their words have now described it. Dont fall for this scam, Nissan is just trying to wiggle out of another responsibility they need to fulfill. The car only had 49000 miles on it and was a year old. And, Nissan said it was our fault!!!!! jThat they wouldn't honor the engines warranty!! We still owe 21000 dollars on the blown up engine paper weight in the front yard!! Shame on NISSAN and their greedy ceo's, shame on their snakey slithering way of doing business. I have since gotten e-mail after e-mail from strangers all over the country saying the same story. their timing chain snapped for no reason, that Nisan said it was their fault, that they still owed several thousands and thousands of dollars and that their car was quoted an average of 9 to 11 thousand dollars from their Nissan dealerships to repair the engine after the timing chain snapped. I saved each and every e-mail I got from people asking me what we were able to do about the mess Nissan has us in and am willing to provide them all with a class action lawsuit lawyer if Nissan doesnt fix all the ones that have already snapped. See, theyre trying to slide out of the responsibility of correcting their major catastrophe here and its so obvious and transparent that Nissan should simply take care of all the ones that have already ruined everyones transportation, their credit as no one can make a car payment on a paper weight AND another car they had to go buy to get to work, school, kids, etc, etc. When we said we were thinking of not making payments anymore towards this blown up Juke, Nissan threatened us so fast with lawsuit, a credit destroy letter about our name, they said their lawyers would take everything else we did own, that we better find a way to come up with the Jukes payment 1st, to not worry about getting another form of transportation until juke was paid for!!
      jebibudala
      • 7 Months Ago
      I'm more concerned about the ugliness of the headlights.
      Insidious
      • 7 Months Ago
      So the Nissan Puke's integrity matches its looks.
        Tayaya
        • 7 Months Ago
        @Insidious
        Actually the Juke has been the most reliable and least-expensive car I've ever owned. I've had mine for almost 3 years now, and other than buying new tires last week I've dumped a whole $800 in maintaining it all that time, and all of that was scheduled maintenance. Nothing at all on it has crapped out or broken. Compared to the Evos I've owned and the WRX, the Juke seems pretty bulletproof. Got my timing chain done three days ago... recalls happen, and hey.... free timing chain!
        carboy55
        • 7 Months Ago
        @Insidious
        Just like your screen name matches your character flaw.
      _I_I_II_I_I_
      • 7 Months Ago
      they should've recalled its design long ago
      Robert Bleumer
      • 7 Months Ago
      Probably the same company that made the chains for VAG and PSA as well. 1.2 and 1.4 TFSI engines have a horrible reputation due to these problems.
        chanonissan
        • 7 Months Ago
        @Robert Bleumer
        nissan engines are made by aichi, and engine making company partly own by nissan.
      Slideways
      • 7 Months Ago
      I thought timing chains was supposed to last much more longer than belts. Proved me wrong there Nissan.
        • 7 Months Ago
        @Slideways
        [blocked]
          chanonissan
          • 7 Months Ago
          nissan buy parts for their vehicles form other manufactures just like other automakers, how do you know is there fault? It could be the supplier.
      pavsterrocks
      • 7 Months Ago
      I used to own a Juke and remember reading forum posts about snapped chains, and other forum members downplaying it. I ended up selling it primarily due to its complex drivetrain - Turbo, DI, CVT, eDiff in the back, so not really surprised they are having issues. Great handling car though.
        RG1527
        • 7 Months Ago
        @pavsterrocks
        I have read about a few people that have had problems with this and was a bit concerned about it myself. Looks like Nissan is refunding people that have had their chains replaced before the recall. (which they should)
      Kevin Eldredge
      • 6 Months Ago
      I have worked for a GM dealer for 26 years, then went into engineering for an occupation. All car lines have issues at one time or another. Machines wear, vehicle parts are made in many different countries, in short s*&t happens. I love my Juke, have had no problems, and change oil and filter every 3000 miles myself. The cars going in soon for the recall,and can tell you the technicians are not pumped on warranty jobs. My Chevy Cobalt has 91,000 miles, and has just had a new steering column, fuel pump, and ignition switch done on recalls, like a new car!
      RG1527
      • 7 Months Ago
      This news is 2 weeks old already. I had the recall done on my Juke last week
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