Ford is recalling 33,021 units of its 2013 C-Max Hybrid not equipped with optional panoramic roof panels. During testing, the model in question returned testing results for occupant head injuries that fell outside of criteria laid out in the Federal Motor Vehicle Safety Standard. The issue puts occupants at greater risk of injury in the event of a crash if they are in an affected car.

The recall will begin August 19, at which time C-Max Hybrid owners can take their cars to dealers to have energy-absorbent material installed between the headliner and roof. The bulletin below from the National Highway Traffic Safety Administration has more information.
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Report Receipt Date: JUL 10, 2013
NHTSA Campaign Number: 13V303000
Component(s): STRUCTURE

Potential Number of Units Affected: 33,021
Vehicle Make Model Model Year(s): 2013 FORD C-MAX HYBRID
Manufacturer: Ford Motor Company

SUMMARY:
Ford Motor Company is recalling certain model year 2013 C-Max hybrid vehicles, without panoramic roofs, that were manufactured January 19, 2012, through June 25, 2013. During vehicle testing, the vehicle exceeded a head injury criteria requirement set by the standard. Thus, these vehicles fail to conform to Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection in Interior Impact."

CONSEQUENCE:
In the event of a crash, an occupant could be at an increased risk of an injury.

REMEDY:
Ford will notify owners, and dealers will install energy absorbers between the headliner and the roof. The recall is expected to begin August 19, 2013. Owners may contact the Ford customer relationship center at 1-866-436-7332. Ford's recall number is 13C02.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


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    • 1 Second Ago
  • 42 Comments
      Scooter
      • 1 Year Ago
      What about the fuel economy lies and the terrible styling?
        hgeorgech
        • 1 Year Ago
        @Scooter
        Scooter ... stick with your Schwinn ... don't be concerned about cars for now ...
        CassidyB
        • 1 Year Ago
        @Scooter
        What lies? Based on whats required for fuel economy testing, the car is 47/47/47. I'm averaging 46.1 on my current tank.. Warmer temperatures, motor break in period, and learning how to drive a hybrid has increased my MPG. Also, Ford has released a "software update" related to MPG.. So the numbers should increase some more.. As far as styling... A lot of people like the European styling of the C-Max. The high roof line is nice for tall people.. I respect the Prius, but the C-Max looks better than the Prius-V. Back to the topic.. Thanks to the panoramic sunroof, mine isn't part of the recall. The current C-Max body has been available in Europe for several years now.. Since safety standards are different US vs. Europe.. I wonder if Ford simply start building the C-Max stateside based on European schematics.. Hopefully everything else is up to US safety standards.
          Dean Hammond
          • 1 Year Ago
          @CassidyB
          NO,,,say it isnt so, an ACTUAL owner stating his own experiences and getting voted down, my apologies Cassidy...blogs attract a very interesting crowd, and theres 3 or four that regularly participate in mob vote downs and blathering BS they cannot back up...I will leave it up to you to read all the comments, its pretty obvious who they are....
          mapoftazifosho
          • 1 Year Ago
          @CassidyB
          I drive a hybrid the way its supposed to be driven and I get 8 MPG over EPA estimates. Ford pushed the envelope with the 47 MPG all around and they got bit...
        zoomy
        • 1 Year Ago
        @Scooter
        Scooter, Ford recalled their hybrids last week in an attempt to improve hybrid mileage.
          CassidyB
          • 1 Year Ago
          @zoomy
          There is a difference between RECALLS and TSBs- technical service bulletins..
          Dean Hammond
          • 1 Year Ago
          @zoomy
          its not a recall moron....do your groundwork....
          Dean Hammond
          • 1 Year Ago
          @zoomy
          FYI....so get your facts straight before you have the urge to spout off.....An improved Hybrid Powertrain Control Module calibration is now available that will allow the gasoline engine to reduce the amount of running time under certain driving conditions, thus reducing fuel consumption. Dealers are to reprogram the Powertrain Control Module (PCM) to the latest software level using IDS version 85.05 or higher.
          Dean Hammond
          • 1 Year Ago
          @zoomy
          zoom, based on the vote downs you cant handle being slapped around like a hockey puck....man up.
        • 1 Year Ago
        @Scooter
        [blocked]
          Ryan
          • 1 Year Ago
          It's called operator error. It's not the cars fault if nobody knows how to drive 55-60mph and accelerate slowly.
          Julio B
          • 1 Year Ago
          I would tend to agree because I have never been able to get advertised MPG on any car I've owned except for my wife's Fiat 500c which always gets 33 MPG city instead of the advertised 30 without even trying to get good mileage. A very nice surprise indeed.
      paulwesterberg
      • 1 Year Ago
      Wouldn't this be a problem for any vehicle that has a glass roof?
        Actionable Mango
        • 1 Year Ago
        @paulwesterberg
        The recall is for those vehicles WITHOUT the glass roof. I assume sunroofs are exempt from padding or they wouldn't be a workable option in the first place.
      Michael Siraco
      • 1 Year Ago
      My old HHR got recalled for the same reason. What exactly does the recall entail? A foam injection or a pad or something? (The HHR wasnt as bad as everyone says it is! It was just a cobalt wagon! )
      Tom & Mary
      • 1 Year Ago
      This recall is needed because of unbelted dummies hitting their head in a rollover.
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