Recalls are quite common in the automotive world, but this recent recall is out of the ordinary. BP has just announced a recall for contaminated gasoline in the northwest Indiana and northeast Illinois areas that have evidently caused numerous drivability issues in customer vehicles. Apparently, this recall only applies to regular grade gasoline that originated from BP's Whiting, Ind. storage facility last week and purchased at BP gas stations and "other retail outlets," which according to the Times of Northwest Indiana includes Costco, Meijer, Thorntons and Luke Oil gas stations.

BP did not say what the source of the contamination was, but it did respond to the incident by saying that it guarantees its gasoline and customers who had problems between August 13-17 can call the customer hotline at 1-800-333-3991 to get help. The report said that one customer had a $1,200 repair bill at a dealership to drain the gas tank, flush the fuel lines and replace the spark plugs, but it isn't clear what sort of problems most people are experiencing.

There has been no official estimate as to how many customers' cars were, or may have been, affected, but the report says that one dealership in Lansing, Illinois had more than 60 calls about fuel-related vehicle problems, and other dealerships and repair shops in the area have received service calls about this issue as well.

Scroll down for BP's official response.
Show full PR text
BP is alerting Northwest Indiana fuel distributors that the company is recalling unleaded regular gasoline that was shipped from the company's Whiting, Indiana fuel storage terminal between August 13th and 17th.

The company believes that fuel stored in a tank at the storage depot could cause hard starting, stalling and other drivability issues. The fuel may have been purchased by motorists patronizing BP and other retail outlets in Northwest Indiana during the past seven days.

BP is committed to fuel quality and guarantees every gallon of gasoline we sell. Any customer who's vehicle has experienced these symptoms during this period should contact BP's customer hotline at 1-800-333-3991.

The company is going through its shipping records and contacting Northwest Indiana customers who may have loaded tanker trucks at the storage terminal during this period and is replacing the contaminated fuel with fresh product.

We would like to apologize for the inconvenience this has caused some of our customers.

I'm reporting this comment as:

Reported comments and users are reviewed by Autoblog staff 24 hours a day, seven days a week to determine whether they violate Community Guideline. Accounts are penalized for Community Guidelines violations and serious or repeated violations can lead to account termination.

    • 1 Second Ago
      • 2 Years Ago
      BP: Fouling up fuel systems and oceans since 1909
      • 2 Years Ago
      I work in service at a Chevrolet dealership right in the middle of the effected area... and we've had about a dozen cars in for gas problems already this morning...
      • 2 Years Ago First thing that came to mind.
      • 2 Years Ago
      This is going to be costly. I can't even fathom how many cars would get gas on a single day in the Chicago area, but it has to be in the tens of thousands. Like anything else that goes from expensive, to HOLY $H!T expensive, BP will find a way out of it without much more than a slap on the wrist.
      Sgt Beavis
      • 2 Years Ago
      Is there anything that BP can actually do right? Besides screwing up..
      • 2 Years Ago
      I live in NY slightly north of the city so I'm not in the "affected" area, but I have a BP right next to my community and I use it all the time. I actually don't remember the last time I filled up there, but over the last week and half my car has been acting very strange. Really hard shifts in every gear, ones that actually shake the car, lower power in first gear, and now yesterday my check engine light came on. I have a brand new '12 Optima which was running beautifully before this. Again, I don't remember the last time I filled up using that station but it's interesting reading about this now.
      Jason Sieben
      • 2 Years Ago
      Um, how is it "not clear what sort of problems most people are experiencing."? The press release clearly states "The company believes that fuel stored in a tank at the storage depot could cause hard starting, stalling and other drivability issues."
      • 2 Years Ago
      This isn't just happening here. I also read on a New Jersey website in the town I used to work in (Lakewood, NJ) had the exact same problem at a BP station with many owners having broken down due to the gas. Here is the article:
      Travis Miles
      • 2 Years Ago
      This affected people in my family. People car not starting.
      • 2 Years Ago
      BP gas totally screwed up my van and DID NOT fully reimburse me. After all the repairs and everything, months later, I am having the same issues again. Hesitation, backfiring, or misfiring. I wish I could wring somebody's neck at that Whiting refinery!!! I hope they go out of business eventually after screwing up people's vehicles and polluting the ocean waters.
    • Load More Comments