Ford says that it's in the process of responding to customers who feel that the company's Sync and MyFord Touch systems are cumbersome or difficult to use. According to the Detroit Free Press, the company's internal quality evaluations have discovered a few issues. While speaking to reporters, Mark Fields, Ford's President of the Americas, said that the automaker is committed to improving the connectivity options in its vehicles, adding that by and large, customers enjoy the features. So far, it's unclear exactly what changes Ford will make to Sync and MyFord Touch/My Lincoln Touch moving forward, but we'd wager that software engineers will focus on further improving the software's voice-recognition system, though many Autoblog staffers hope they also reevaluate MyFord Touch's control scheme.
Fields also made it clear that the Blue Oval plans to expand its Sync AppLink service to the 2012 Fusion, F-Series, Expedition and even the Mustang. Currently, the $395 option is only available on the Fiesta, and it allows buyers to download various smartphone applications straight to their vehicle.
Finally, the Dearborn-based automaker said that we can also expect to see more seatbelts with integrated airbags crop up across is Ford and Lincoln lines. Right now, the safety device is only an option on the 2011 Ford Explorer.