But the bigger story, as is so often the case, is what happened online after Puzant shared the story and pictures. Some in the Tesla Motors Forum were skeptical that things played out the way Puzant said it did. And today, Tesla issued the following statement to Electrek about the crash:
We were not on hand, so we don't know for sure what happened. But the lesson, again, is that Tesla has ways to know what was happening in your car. Just ask John Broder of The New York Times.
We analyzed the vehicle logs which confirm that this Model X was operating correctly under manual control and was never in Autopilot or cruise control at the time of the incident or in the minutes before. Data shows that the vehicle was traveling at 6 mph when the accelerator pedal was abruptly increased to 100%. Consistent with the driver's actions, the vehicle applied torque and accelerated as instructed. Safety is the top priority at Tesla and we engineer and build our cars with this foremost in mind. We are pleased that the driver is ok and ask our customers to exercise safe behavior when using our vehicles.