The chain has over 1,000 stores that could effectively educate buyers on the products and service them should anything go awry. Right now, Best Buy is said to be in talks with a few EV startup companies, though the retailer hopes to expand those discussions to larger automakers, as well. The idea is that some dealers would rather outsource the hassle of instructing buyers on the intricacies of EV ownership rather than go through the trouble of educating their entire sales process on tasks such as pairing a smart phone.
Is this just another step in the inevitable march of the vehicle from transportation to appliance? Maybe, but it could also be a move toward a genuinely educated and capable sales staff that's invested in your comprehension of the product.