Handing your pride and joy over to a service tech is a nerve fraying experience. While the vast majority of service personnel out there are well trained, courteous and quick about their work, there are bad apples in every bushel, and you never know exactly who's getting their hands on your keys. Audi is looking to put some of that worry aside with a new program that the company is calling – brace yourself – Audi Cam.
Think of it as lifecasting for your mechanic. When you bring your vehicle in to the shop for repairs, you're connected to a technician via a two-way radio and a headset video camera. If there's any sort of problem, the tech can contact you over the radio and vice-versa. Even better, owners get to sit in the comfy waiting room and watch the action from screens there. The company is hoping that the move will give owners some added peace of mind by giving them a peek into the inner workings of the dealership shop.
For now, it appears that Audi Cam will only be available in Europe. But who knows? It might just make the jump across The Pond and into a dealership near you soon.