2023 Mercedes-Benz EQE 350+ SUV Recuerda
NHTSA ID DE CAMPAÑA: 24V372000
RECUERDA LA FECHA: 2024-05-28
RESUMEN
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 EQE 350 4MATIC, EQE 350+, EQE 500 4MATIC, EQS 450 4MATIC, EQS 450+, EQS 580 4MATIC, AMG EQE 53 4MATIC, AMG EQS 53 4MATIC, 2023-2025 EQE SUV 350 4MATIC, EQE SUV 350+, EQE SUV 500 4MATIC, EQS SUV 450 4MATIC, EQS SUV 450+, EQS SUV 580 4MATIC, 2024-2025 EQS SUV 680 4MATIC, and AMG EQE SUV 53 4MATIC vehicles. The battery management system software may cause the high-voltage battery to shut down, which can result in a sudden loss of drive power.
CONSECUENCIAS
A sudden loss of drive power increases the risk of a crash.
REMEDIO
Dealers will update the battery management system software, free of charge. Owner notification letters are expected to be mailed June 21, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024060002.
COMPONENTE AFECTADO
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE
NOTAS
Mercedes-Benz USA, LLC