S-Model CLS 63 AMG Coupe 4dr All-Wheel Drive 4MATIC
2014 Mercedes-Benz CLS-Class Recuerda
NHTSA ID DE CAMPAÑA: 19V787000
RECUERDA LA FECHA: 2019-11-04
RESUMEN
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
CONSECUENCIAS
An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
REMEDIO
MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
COMPONENTE AFECTADO
COMMUNICATION
NOTAS
Mercedes-Benz USA, LLC