2011 Ford Explorer Recalls
NHTSA CAMPAIGN ID: 24V031000
RECALL DATE: 2024-01-19
SUMMARY
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
CONSEQUENCES
A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
REMEDY
Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk were mailed February 16, 2024. A second notice will be sent once the final remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
COMPONENT AFFECTED
STRUCTURE:BODY:ROOF AND PILLARS
NOTES
Ford Motor Company
