As Americans, we typically view Canadians as our friendly neighbors to the north. So friendly are they, in fact, that it seems unimaginable that one would do anything as vile as, say, sell a woman with reduced mental capacity a used Mazda at a 60-percent markup over new. Unfortunately, that's exactly what Madeline Leonard claims happened to her when she visited an Orangeville, Ontario dealership.
Leonard brought her 2004 Mazda in to have its tires replaced, and somehow wound up being talked into purchasing a 2010 Mazda6 demo with around 3,700 miles on the odometer. To make matters worse, the car's final price tag totaled around
$66,000 CAD with taxes and numerous upsells. Among other things, the salesman convinced Leonard that she needed extras like stain guard, rust protection and window etching. While the Mazda6 carries an MSRP of $39,969 CAD, the Orangeville dealership had priced the car at $45,846 CAD.
Despite being unemployed and living on a fixed income that nets her under $2,000 CAD per month, the dealership financed Leonard with an eight-year loan that will end up costing her an additional $16,000 CAD. The Orangeville dealer currently has a D+ rating from the Better Business Bureau and faces changes from the Ontario Motor Vehicle Industry Council of engaging in unfair practice by making an unconscionable representation. Thanks for the tips, everyone!
[Source: The Toronto Star]