Not everyone gets car buying advice from the Autoblog Podcast (Ford can't build that many Fusions), so where do car shoppers turn for recommendations? Many potential buyers ask around among friends and acquaintances, especially those who recently purchased vehicles. AutoPacific asked 25,000 new car owners whether they would recommend their vehicle to other buyers. According to the firm's study, it takes more than just the blissful glow of new car ownership for someone to suggest that their car is the one to buy. "It takes another level of confidence to recommend it," says AutoPacific president George Peterson.
Infiniti G37 owners are a satisfied lot, with 95% of new owners suggesting the vehicle to others, giving it the top rating in AutoPacific's test. Brand-wise, Porsche's rabid fans aren't just a myth -- 91% of Porsche owners are cultishly devoted and preach the gospel of Zuffenhausen. Toyota/Lexus and Ford/Lincoln please their owners enough to snag the most cumulative awards, and we've posted the full list and press release after the jump.
[Source: AutoPacific | Image Source: jbcurio via Flickr Creative Commons]
AutoPacific, which has provided automotive analysis to carmakers since 1986, bases its findings on a just-completed comprehensive survey of more than 25,000 consumers who purchased or leased new cars or light trucks in the period from September to December 2008.
"Typically, car buyers are very pleased when they first drive their new car off the dealer lot. But just as a vehicle's worth depreciates over time, some car owners' level of confidence depreciates," says George Peterson, president of AutoPacific. "We have quantified their level of confidence to see which new car owners will recommend their model most and this is information which will help new car shoppers make informed, confident buying decisions. While many owners can be happy with their new cars, it takes another level of confidence to recommend it."
Porsche leads as the top brand in a close race, with the highest owner recommendation of 91%. "Porsche owners' feelings for their cars run deep, some might call it devotion," says Peterson. "Clearly that is still the case as the Porsche line-up all scored well in this survey."
The vehicle - car or truck - registering highest overall satisfaction in 2009 is the Infiniti G37, which was recommended by 95% of new owners. The truck with the highest overall satisfaction score is the Ford F-150 recommended by 89% of its owners. In a tie, the SUVs with the highest overall satisfaction score are the GMC Yukon XL and Honda CR-V recommended by 93% of their owners.
At the manufacturer level, multiple top-ranked award winners include: Toyota with eight top rankings (Toyota 6, Lexus 2), Ford with six (Ford 5, Lincoln 1), Honda with three and both General Motors and Chrysler with two (Chevy 1, GMC 1) (Dodge 1, Jeep 1).
AutoPacific's research objectively measures owner recommendations with newly purchased or leased passenger cars or light trucks by ranking new owners' responses to the question "Would you recommend your new vehicle to a friend or relative? Scores are based on the responses, ranging from "Yes, definitely," "Yes, with reservations," or "No."
Soon, AutoPacific will announce its 13th annual Vehicle Satisfaction Awards. The VSA establishes numerical satisfaction ratings for virtually every passenger car and light truck in the North American market. Owner satisfaction is measured across 48 specific areas related to a vehicle's operation, comfort, safety and the overall purchase/lease experience. The 2009 ratings reflect input from buyers and lessees of new vehicles acquired September through December 2008.
Infiniti G37 owners are a satisfied lot, with 95% of new owners suggesting the vehicle to others, giving it the top rating in AutoPacific's test. Brand-wise, Porsche's rabid fans aren't just a myth -- 91% of Porsche owners are cultishly devoted and preach the gospel of Zuffenhausen. Toyota/Lexus and Ford/Lincoln please their owners enough to snag the most cumulative awards, and we've posted the full list and press release after the jump.
[Source: AutoPacific | Image Source: jbcurio via Flickr Creative Commons]
| PASSENGER CARS: |
|
| Premium Luxury Car Executive Luxury Car Aspirational Luxury Car Large Car Luxury Mid-Size Car Premium Mid-Size Car Mid-Size Car Image Compact Car Mainstream Compact Car Economy Car Premium Sports Car Sports Car Sporty Car |
Lexus LS Jaguar XF Infiniti G37 (most recommended ? 95%) Toyota Avalon Lexus ES Toyota Camry Volkswagen Jetta Toyota Prius Subaru Impreza Honda Fit Chevrolet Corvette Nissan 350Z Ford Mustang |
| LIGHT TRUCKS: |
|
| Large Light-Duty Pickup Large Heavy-Duty Pickup Compact Pickup Luxury Sport Utility Large Sport Utility Premium Mid-Size Sport Utility Mid-Size Sport Utility Compact SUV/Off-Road Vehicle Luxury Crossover SUV Large Crossover SUV Premium Mid-Size Crossover SUV Mainstream Mid-Size Crossover SUV Compact Crossover SUV Minivan |
Ford F-150 Ford F-Super Duty Toyota Tacoma Lincoln Navigator GMC Yukon XL Toyota 4Runner Dodge Nitro Jeep Wrangler Land Rover LR2 Ford Flex Ford Edge Honda CR-V Honda Element Toyota Sienna |
AutoPacific's Research Reveals the Most Highly Recommended Vehicles
May 12, 2009
TUSTIN, Calif. (May 12, 2009) - Who do you go to for advice when buying a new car? What about owners themselves? AutoPacific has just analyzed recommendation intentions from 25,000 new-car owners, and the results offer interesting insights.AutoPacific, which has provided automotive analysis to carmakers since 1986, bases its findings on a just-completed comprehensive survey of more than 25,000 consumers who purchased or leased new cars or light trucks in the period from September to December 2008.
"Typically, car buyers are very pleased when they first drive their new car off the dealer lot. But just as a vehicle's worth depreciates over time, some car owners' level of confidence depreciates," says George Peterson, president of AutoPacific. "We have quantified their level of confidence to see which new car owners will recommend their model most and this is information which will help new car shoppers make informed, confident buying decisions. While many owners can be happy with their new cars, it takes another level of confidence to recommend it."
Porsche leads as the top brand in a close race, with the highest owner recommendation of 91%. "Porsche owners' feelings for their cars run deep, some might call it devotion," says Peterson. "Clearly that is still the case as the Porsche line-up all scored well in this survey."
The vehicle - car or truck - registering highest overall satisfaction in 2009 is the Infiniti G37, which was recommended by 95% of new owners. The truck with the highest overall satisfaction score is the Ford F-150 recommended by 89% of its owners. In a tie, the SUVs with the highest overall satisfaction score are the GMC Yukon XL and Honda CR-V recommended by 93% of their owners.
At the manufacturer level, multiple top-ranked award winners include: Toyota with eight top rankings (Toyota 6, Lexus 2), Ford with six (Ford 5, Lincoln 1), Honda with three and both General Motors and Chrysler with two (Chevy 1, GMC 1) (Dodge 1, Jeep 1).
AutoPacific's research objectively measures owner recommendations with newly purchased or leased passenger cars or light trucks by ranking new owners' responses to the question "Would you recommend your new vehicle to a friend or relative? Scores are based on the responses, ranging from "Yes, definitely," "Yes, with reservations," or "No."
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