• Jul 7th 2009 at 7:28PM
  • 149
Click above to watch video after the jump

Have you ever had the feeling that the service guy at your local dealership is rummaging through your things? Perhaps even a few quarters are missing. A guy named Jason knows all too well about dealership employees going through his stuff – on two different occasions, Jason noticed that things were missing from his Toyota Tundra after getting it serviced at Hampton Toyota of Lafayette. One time, over $10 in quarters were reportedly stolen, and the next time, Jason says about half his quarters were gone.

After complaining about his problems to dealership management, he received no response. So he rigged a digital video camera to the passenger side door and recorded his Tundra's next service appointment. What he saw from the video footage was priceless. In one video clip, the technician rummages through his pills, even licking the medicine's residue on his hand. He also takes some quarters from the truck. Videos that were later removed from YouTube reportedly shows one man watching what sounds like pornography on a diagnostic computer.

Instead of again complaining to dealership management, this time Jason took the DVD to the local media, and sent a copy to the owner of the dealership, along with a letter detailing what happened to him. Consumerist reports that the dealer's owner immediately fired the three workers caught on video, along with the service manager that ignored his complaints. Jason also received an extended warranty on his truck for his troubles. Hit the jump to view the videos showing the technician rummaging through Jason's things. Hat tip to FaLex!

[Source: Consumerist]




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  • 149 Comments
      wes
      • 6 Years Ago
      The AMerican work ethic.
      ed11362
      • 6 Years Ago
      YES OBAMA SHOULD TAKE OVER TOYOTA TOO
      • 6 Years Ago
      For those who want to watch the video below are links to the following two videos:

      Pills:
      http://www.youtube.com/watch?v=vSbqF0_TmFI

      Coins:
      http://www.youtube.com/watch?v=A6TV3ciX6pQ
      • 6 Years Ago
      This is my home town, great...glad I drive an infiniti. But my mom has bought a car from them and she said she would never do it again because they were "weird" and she was uncomfortable there. and they have the most annoying commercials. glad the guy caught them
      striplings1
      • 6 Years Ago
      I believe this happens all the time and people just don't notice it. My mother took her tahoe to the chevrolet dealership in Okeechobee, Florida and someone stole a whole stack of her cd's. When confronted with this the owner reimbursed her without even blinking which tells you it has happened before. They ended up cutting her a check for over $200.00. My brother-in-law also had a filet knife stolen out of his truck at the same dealership. When I have my vehicle serviced I go ahead a strip it of anything I don't want stolen.
      • 6 Years Ago
      Taglane and Mike.... Ya what was he thinking??? He should have been buying from one of those "American" car companies that makes it's cars in Mexico, Canada and Brazil and went bankrupt anyway. You dumbasses..
      ch
      • 6 Years Ago
      WOW ...are the dealerships get wise? I took my car into a Chrysler dealer in Rochester Michigan just to have the oil changed and when I got my car back someone had taken all of my CD's and when I complained the dealship said they couldnt imagine anyone in his service department doing that ,all I can say is shame on them for turning their heads
      • 6 Years Ago
      What an Idiot. This guy lost his good job for some pills and quarters. Talk about a bad investment.
      • 6 Years Ago
      He better run a black light all over his truck
      • 6 Years Ago
      Several years ago, my sister and her family were living with my parents while their new home was being constructed. My father would often take my young niece to school in the morning. One day, he dropped the car off at the local independent garage for an oil change, while he walked my niece to school. No problem, right? Should be ready by the time he gets back...

      ...except that when he returned to pick up the car, it wasn't there! He asked where it was, and he was told that it 'was out for a test drive.' Now, my father had owned cars for some 45 years at this point, and spent his youth working on his own vehicles...needless to say, he was kinda shocked that they felt an oil change required a 'test drive.' He waited, and waited, and finally, the tech shows up with his car, and gets out...carrying coffee and donuts for the staff. They'd used a CUSTOMER'S car (and gas) to run errands! My father was furious, and wouldn't even purchase gas from that dealership again.
        • 6 Years Ago
        He should have called the police and reported it as theft.
      • 6 Years Ago
      I have a brand new one,haven't brought it in for service yet,but i had to dye the floormats because a big stain mysteriously appeared,i just chalked it up to gremlins.
      • 6 Years Ago
      Oh Yes. The missing pistol. I failed to mention it was at a GM dealership.
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