
We've given Ford credit in the past for its super smooth roll out of the Fusion midsize sedan and its counterparts, the Mercury Milan and Lincoln Zephyr/MKZ. To date the three sedans haven't had a single recall for anything minor or major, not an easy feat when you're launching all-new models as Ford found out the hard way with the recall-plagued Focus launch back in 2000. Still, our kudos mean little in the grand scheme of things. However, when Consumer Reports calls out your success in its predicted reliability ratings, potential customers take notice.
In its newly released 2006 Annual Car Reliability Survey, Consumer Reports discovered that the Fusion and Milan actually scored higher in predicted reliability than the Honda Accord V6 and Toyota Camry V6. The Zephyr also did will in the upscale cars category, scoring slightly behind the Lexus ES350. Other domestic models did well too, including the Buick Lucerne and Cadillac DTS, both of which were above average in predicted reliability.
Despite these pockets of success, the domestics still only managed to account for six of the 47 vehicles that achieved the highest predicted reliability scores and got a little red circle with a white dot next to their names. The Japanese, meanwhile, accounted for 39 (21 from Toyota/Lexus and 11 from Honda/Acura). The Fusion/Milan/Zephyr, Chevrolet Tahoe, GMC Yukon and Pontiac Vibe were the six American vehicles that scored highest. The remaining two vehicles were a split between Europe and Korea with one going to the MINI Cooper and the other to the Hyundai Azera.
Mercedes-Benz wound up the worst brand in reliability with eight models, including the new S-Class, rated as least reliable. Nissan, which has lately scored very pourly in these reliability rankings, still contributed the only five Japanese vehicles to be rated least reliable, though CR says its vehicles are showing about half as many problems as they did last year.
Check out CR's full press release after the jump with more details from this year's survey.
[Source: Consumer Reports]

PRESS RELEASE:
CONSUMER REPORTS NEW CAR PREVIEW: RELIABILITY OF SOME NEW
DOMESTIC MODELS CHALLENGES JAPANESE FRONTRUNNERS
Ford Fusion on par with Honda Accord & Toyota Camry;
Family and small cars predicted to be most reliable overall
YONKERS, NY – Consumer Reports' latest Annual Car Reliability Survey shows some domestic models have become as reliable as their Japanese competitors, and that as a group, family and small cars have the best predicted reliability. However Asian models continue to be the most reliable overall.
Three of Ford Motor Company's newest models scored among the top players, with the Ford Fusion and Mercury Milan sedans scoring slightly better than the Honda Accord V6 and Toyota Camry V6. The Lincoln Zephyr also did well, scoring second in predicted reliability to the Lexus ES350, the leader in the upscale cars category. In addition, the Buick Lucerne and Cadillac DTS-both first-year models-scored above average in the large cars category, with the Lucerne scoring higher than the Toyota Avalon. However, the new Dodge Charger scored below
average and the Dodge Magnum dropped to below average in predicted reliability.
Overall, 39 of the 47 vehicles with the highest predicted reliability scores are Japanese. Just six are domestic models-the Fusion/Milan/Zephyr trio, the Chevrolet Tahoe and GMC Yukon large sport-utility vehicles (SUV), and the Pontiac Vibe wagon. Europe and South Korea each have one model rated most reliable, with the 2006 design Mini Cooper hatchback and the new Hyundai Azera respectively.
Consumer Reports' New Car Preview 2007, on sale now everywhere magazines are sold, includes reviews and information on 264 models and a first look at CR's latest reliability findings. The 2006 Annual Car Reliability Survey, the largest of its kind, gathered information on about 1.3 million vehicles from subscribers to Consumer Reports and www.ConsumerReports.org-30 percent more than last year. The survey was conducted in the spring of 2006 and covered model years 1997 to 2006. These results underpin the most comprehensive reliability data available in the United States.
Consumer Reports' expert team of survey researchers and statisticians used the survey data to predict reliability of new, 2007 model-year vehicles. To calculate predicted-reliability ratings on currently-available models, CR averages the overall reliability scores for the most recent three years, provided that the vehicle remained substantially unchanged in that period and also didn't change for 2007. If a vehicle was new or redesigned in the past couple of years, one or two years' data may be used, if that's all that's available.
New Car Preview ($6.99 U.S./$7.99 Canada) is part of the respected Consumer Reports Cars series of special automotive publications. More detailed results and analysis of the Annual Car Reliability Survey will be presented in Consumer Reports Annual Auto Issue next April.
Among the vehicles predicted to be least reliable by Consumer Reports, a total of eight Mercedes-Benz vehicles made the list, the most for any one brand. These are the S-Class (2006), CLS, E-Class Sedan, SL, CLK, SLK (V6), M-Class, and R-Class. The redesigned M-Class SUV and new R-Class crossover wee especially disappointing, with between 129 percent and 202 percent more problems than the average vehicle.
As a group, family and small cars had the best predicted reliability in the survey. In the small car category, the most reliable vehicles are the new Honda Fit and Toyota Yaris, the Honda Civic Hybrid, and the Toyota Corolla. The Chevrolet Cobalt, with 37 percent more problems than the average, scored the lowest among small cars, followed by the Nissan Sentra (2006), the Volkswagen Jetta (5-cyl.) and the Chevrolet Aveo.
The new Hyundai Azera tops the large-sedan category, with excellent predicted reliability. The V6 model of the Volkswagen Passat, which was redesigned for 2006, rated above average, while four-cylinder version of the Passat is below average. The BMW 3 Series has average predicted reliability. The least reliable upscale/large cars are the Jaguar X-Type, Chrysler 300 (V8) and Saab 9-3, in that order. The new Dodge Charger also has subpar reliability.
"CR's reliability survey suggests that domestic manufacturers are making progress in their push to make more reliable vehicles-though they still have some work to do. We also see continued improvements in vehicles from Korean manufacturers," said David Champion, senior director of Consumer Reports' Auto Test Center in Connecticut.
Among the other findings in New Car Preview 2007:
• Of the 47 Japanese cars that earned Consumer Reports' Most Reliable rating, 21 (45%) are from Toyota and its Lexus division. Honda and its Acura division had 11 (23%) models on the list. European and Korean manufacturers-Mini and Hyundai respectively-each had one (2% each). Six domestic models made the list, three (6.5%) from Ford and three (6.5%) from GM. (See the complete
list below.)
• Of the 45 cars that are on Consumer Reports' Least Reliable list, five (11%) are Japanese, all from Nissan and its Infiniti division, specifically the Nissan Titan, Nissan Armada, Infiniti QX56, Nissan Sentra and Nissan Quest. All but the Sentra are built in Nissan's Canton, Miss. plant. A total of 20 (44%) are domestic, with 12 (27%) from GM, five (11%) from Ford and three (7%) from the Chrysler Group. European models from Mercedes-Benz, Jaguar, Porsche, BMW, Volvo, Saab and Land Rover fill 19 (42%) spots.
• Though they still make up a minority of most reliable vehicles, CR's data shows that domestic models are improving. For example, the number of domestic vehicles on this year's Most Reliable list is up from two to six. The number of Least Reliable domestic models fell to 17, from 21. Twelve models are newly recommended, up from 10.
• Nissan's reliability has improved somewhat. While the predicted reliability of the Nissan Armada and Infiniti QX56 are still about 135 percent worse than the average vehicle, they had half as many problems as they did in last year's survey. The Quest minivan, though still much worse than average this year, had fewer problems than minivans from General Motors.
Like last year, the most reliable SUVs still come from Japanese automakers, though American SUVs got a boost from GM's redesigned Chevrolet Tahoe and GMC Yukon twins. The two scored above average and are now recommended. Among small SUVs, the new Toyota FJ Cruiser scored the best, followed by the Honda Element and the four-cylinder version of the redesigned Toyota RAV4. The Hyundai Tucson, which scored poor last year, improved to above average. Premium SUVs such as the Porsche Cayenne, Volkswagen Touareg, Range Rover Sport and Land Rover LR3 all had below average reliability. The six-cylinder BMW X5 prior to its redesign is the only exception, and had average predicted reliability. The reliability of the Nissan Armada and Infiniti QX56 continued to be much worse than average.
Hybrids, too, continued to have impressive reliability, though the Ford Escape Hybrid dropped from above average to average.
This year, Consumer Reports tested a number of sports cars, including the Porsche 911 Carrera S, which was top-rated by CR for its performance-but is among the least reliable sports cars along with several Mercedes, the Chevrolet Corvette, and the Ford Mustang V6. The redesigned 2006 Mazda Miata is only average, while Pontiac's new Solstice roadster is far below average.
As for minivans, the Toyota Sienna continues to be the only minivan with above-average predicted reliability. The Honda Odyssey and the redesigned Kia Sedona are both average as is the Mazda5. Chrysler minivans remain below average. The Nissan Quest, Chevrolet Uplander, Saturn Relay, and Buick Terraza are all much below average.
With pickups, the Toyota Tundra V6 and the Subaru Baja are the only pickups with much-better-than-average reliability. The Toyota Tacoma and Nissan Frontier rate better than average. Honda's Ridgeline has only average reliability in its first full year on the road. The Cadillac Escalade EXT (prior to its 2007 redesign), turbodiesel versions of the Ford F-250, and the Nissan Titan were far below average in reliability.
Conducted by Consumer Reports' National Research Center, the Annual Car Reliability Survey is used in determining which makes and models are recommended by the organization. Consumer Reports recommends only models that have performed well in tests conducted at its Auto Test Center in Connecticut and that have shown average or better reliability in its annual survey. In addition, vehicles must perform well in government or insurance-industry crash and rollover tests in order to be recommended. Occasionally, Consumer Reports may recommend a new or redesigned model that's too new to have compiled a reliability record if it scores well in CR's tests and if previous generations or the manufacturer had consistently outstanding reliability.













Reader Comments (Page 1 of 4)
Chris B. @ Nov 10th 2006 1:58PM
Despite only 5 out of those 6 American branded cars actually being American (the Vibe being a re-badged Toyota) props to GM and Ford, they need something like this big time. The Fusion is a nice car, and while not quite as cool as the 427 Concept, I think it would look good in a sport package.
alex @ Jun 10th 2007 9:33PM
why is the vibe a rebranded toyota? you could just as easily say the matrix is a rebranded matrix
alex @ Jun 10th 2007 9:34PM
d'oh! i meant a rebranded pontiac, not rebranded matrix
Paul @ Nov 10th 2006 2:01PM
give it a few years and the american cars will be on the most unreliable list. they wont hold up under use like all american products.
Phil L. @ Nov 10th 2006 2:02PM
When I first saw the details of the Fusion, I thought: "Finally, a mid-size sedan by a traditional American marque that can compete with Camry/Accord - without excuses." It looks like they're working to fulfill that promise. Basic day-in, day-out quality is the first order of business.
Yes, it'd be great is the Duratec 3.5 and AWD would make it into the Fusion (I'd also like to see a yes-I-prefer-3-pedals manual transmission with the V6; where's SVT when we need them?). But this is what they've needed to build for some time. Now keep the quality up - and improve the design every year.
JayP @ Nov 10th 2006 2:03PM
The lease is due up on my wife's C-Class next spring- my wife said she likes the Mercury Milan as a replacement.
I dropped my wrench.
Pitcrew @ Nov 10th 2006 2:03PM
Paul thanks for your support USA
Otto Ingineer @ Nov 10th 2006 2:05PM
The three "Fords" are sharing a platform, and the Yukon and Tahoe share a platform also. Looks to me that there are *two* domestic models (platforms) that achieve high reliability (the real bedrock of quality, since if it doesn't work as anticipated 100% of the time, it doesn't matter).
Accordsforall @ Nov 10th 2006 2:20PM
Me thinks.. Ida used the wrench on the missus when she trades the C class for the Milan. Apparently.. marketing does it all for some people. I dont give a rats-rattatooey how nice the Milan (Fusion in a cheap dress) looks from Mercury. Give it a coupla years and ya back to where ya started from.
Id like to know.. what the little woman traded for the C class, and just what makes her like the Milan over the C. And dont tell me how the pleather matches her.. on a certain day.
And.. remind the little woman how far Mercury cars have gotten Ford. Yea, tell the little woman Mercury was thisss close from being canned. An yet they still sell rebadged Ford's.
Ryan @ Nov 10th 2006 2:22PM
If the fusion is listed, why is the Mazda 6 not listed? They share the exact same everything as far as I know.
Cap'n Jack @ Nov 10th 2006 2:25PM
#6 but all Toyotas share platforms with Lexus and the same is true for Honda/Acura, so cut thier numbers in half also. Its called lying with statistics.
DKB_SATX @ Nov 10th 2006 2:29PM
#7, Accordsforall: My oldest friend is a Mercedes technician... I'd buy a Milan over a C-Class based on his assessment of the C. If I could afford an E, that would be the way to go, but I wouldn't spend *MY* money for a C.
Mike @ Nov 10th 2006 2:29PM
Accordsforall
The C class is a rattletrap. A Benz for the people without the $ for the real sedans. Your Accord is a better car, and so is the Fusion
Paul (not the crummy one above) @ Nov 10th 2006 2:33PM
Getting advice on cars from Consumer Reports is like letting a blind man choose your paint color.
Michael Karesh @ Nov 10th 2006 2:41PM
I scanned through all of the news stories based on CR's Automotive Press Association presentation yesterday. What do you know, not a single evaluation of their methods. Why do journalists simply write whatever CR tells them to write?
Fact is, CR's methods are deeply flawed. The questions they ask unnecessarily introduce subjectivity into responses: "report problems that YOU CONSIDER to be serious." They also rely on people's ability to accurately remember repairs that occurred over a year earlier.
My full critiques:
http://www.truedelta.com/pieces/shortcomings.php
http://www.truedelta.com/pieces/cr_survey.php
They've been able to get by for decades without competition and even without outside evaluation. As a result, they've become just as stuck in their ways as the most uninnovative corporation.
It is possible to conduct much better vehicle reliability research. And I'm not just talking -- I'm doing it. My sample size remains small--the panel just got its 8,000th vehicle--but this will be an easier obstacle to overcome than an unwillingness to innovate.
If you agree that CR's methods could be better, please help me give them the only real competition they've ever had.
Details:
http://www.truedelta.com/reliability.php
Ken @ Nov 10th 2006 2:43PM
7. Apparently.. marketing does it all for some people"
Hey "Accordsforall", all you have do is look at the election this past Tuesday to prove your point!
Bob @ Nov 10th 2006 2:45PM
Not crummy Paul, cram it. Go visit the CR testing and research facilities and then tell me they don't know what they're talking about.
By the way, this is a ridiculous article. If we really care about red dot reliability, the PT Cruiser had one for a few years. Of course, the PT is also unsafe and an old lady car, but still, this sort of thing HAS been done before. Hell, even the Pontiac Grand Prix got this score in '04.
How about ONE mention in this article that the Fusion/Milan are so heavily based on the Mazda6? My uncle, who doesn't know *anything* about cars, noticed right away when he got a Fusion rental car. "It's my Mazda6!"
Bob @ Nov 10th 2006 2:48PM
Dear Ken,
Sore loser, not the time or the place, psychobabble, etc.
solomonrex @ Nov 10th 2006 2:53PM
As far as the Ford models all being the same, that's the case for half the Japanese list. The Accord... AND the Accord Hybrid, etc. That's not a serious issue, because reliability is the chief concern here, obviously to the exclusion of all else (Solara as a sports car?)
I don't like this list for the reason I've never like this list. It doesn't discount the extra $3,000 you pay for Japanese cars or the extra $ the parts cost to maintain them (list prices are deceiving). Now, in the case of the Rav4, or the Honda Civic, you're getting what you paid for (real luxury cars that are a step up in every relevant measure, including price and cachet). The Rav4 is a 4cyl SUV with a 3rd row. The Civic performs well, looks cool and is reliable (the regular civic didn't make the list above?). But a Highlander or a Matrix (forgot to whine that the Vibe isn't really a domestic designed car, eh?) or a 10 year old Corolla? Not worth the markup, not that any American agrees with me.
The bigger news to me, is where the Korean cars are. Not on the reliable list.
Mitsubishi making the reliable list is a HUGE upset. I would have guessed anyone else first.
I could quibble about the FJ Cruiser making the "small SUV" list - it's horrific fuel efficiency is in the same league with Jeep and Hummer, not Rav4. It's only small on the inside.
Are there really Porsche 911 owners who fill out Consumer Reports surveys?
How are there THAT many below average mid-sized SUVs on the list? Doesn't that pretty much make them average?
Every Toyota SUV made the list.
And, as usual, no statistics provided to help with "margin of victory". And no objective data, like # of recalls or a random sample of garage service records. I know Toyota is better overall, but they've never put together an actual money case for how valuable these reliability circles are (should they try a consumer guide for Consumer Reports? mmm?).
Bob @ Nov 10th 2006 2:58PM
Solomon, what are you talking about? They just said the Hyundai Azera is the most reliable full-size car.