Uber's challenge to balance driver safety with customer privacy
Margaret Bordelon can still feel the hands of the drunk man who tried to pull her in for a kiss at the end of his Uber ride last September in Lafayette, Louisiana. An Uber driver for only a few months, Bordelon, 45, finally convinced the customer to let her go. "When I asked Uber what it was going to do to protect me and other women going forward, I received no response," Bordelon recalled.