2016 Touareg Owner Reviews (2)
Mrs Carol O'Connor
Having purchased a Toureg without looking at reviews we soon found we had a problem with the automatic transmission and on doing some searching found we had inherited the problem so rang Beds Auto Transmission who paired the problem for Â£850.00 Â± VAT and it took them 2.5 hours from start to finish. Excellent service would highly recommend to all.
2016 VW Toureg LUX
If I wrote this review within the first month of having the vehicle I would have given it one star and headlined it, "Stay Away!" But after nearly three months and 4,200 miles I am softening up to the Toureg as it also seems to be softening up to me - by that I mean fully breaking in. Maybe we're just getting used to each other, ************ like everything was overtightened and needed to loosen up. The car became more enjoyable after about 2,500 miles.The Toureg is substantial. It feels like it is carved from granite. It has a solid Tuetonic thunk when closing the doors. It has the best seats for position and comfort of any car that I've owned. Unfortunately it falls short in some areas and it exhibits a quirky behavior which is not a compliment.The obvious shortcomings are in limited to the tech side. No USB ports, proprietary cable to connect phone, and the integration of the phone into the system itself. In fairness I am spoiled by another vehicle in the house that has Apple CarPlay, plus I knew this before I ************ this one is on me. But the "quirkiness" in driving characteristics is not. The first 1,000 miles in the car were miserable. Crazy and unpredictable vibrations at highway speed. Three trips back to the dealer, one to an independent speed shop, said tires were out of balance. So they were re-balanced again and again. Nothing seemed to help. After further research I was troubled to see that others had this issue and it could be a drive shaft bearing. At this point I wanted out of the car. Since I would lose a lot if I dumped it so soon, I seriously shopped 18" tire and wheel packages (The LUX comes with 19âs) hoping that would fix the vibrations. I was literally on my way to see 4-18" Cayenne wheels from craigslist when on a whim I decided to check tire pressure. The pressure was all over the map - all 4 tires were different. I have a compressor at home and corrected them. While I was on the highway to go see the tires there was little or no vibration. It turns out that remedied 90% of the problem. In time it got even better. I think the car is so "screwed together" tightly that it needs time to break in.I don't know if I would recommend the Toureg just yet - the beginning left a bad taste. If it's trouble free for the first 2 years or so I suppose I would. If VW does read these things I would suggest the following for an immediate refresh: A bit more refinement in limiting cabin noise coming from the engine under acceleration or at highway speeds and update the tech. I think they'd have true major player in the segment and the Toureg would be a value standout.