It's already been reported that all the Tesla Stores will be company owned rather than franchises like most dealerships. And instead of hiding the garage in back or in a separate building, the shop will be right up front so you can watch what's going on. As a Silicon Valley company it looks like they're following the cues of other tech companies and service technicians will be both company employees and stockholders.
It will be interesting to see how the stock option approach works out in the car business. Tesla has an interesting opportunity with their cold start and they appear to want to try a different approach to car retailing. Saturn tried it in the nineties and it took them pretty far until they were ultimately felled by lack of product. Ultimately it always comes back to that and now that Saturn finally has some decent products combined with the marketing they are starting to show signs of life again. Hopefully the product launch will go smoothly enough for Tesla that we get to see if their ideas work. Read the rest of Elon's blog post at the read link.
[Source: Tesla Motors]