Hyundai has increased its quality by leaps and bounds in recent years, but we're not sure the Entourage minivan is the best representation of the brand. Essentially a rebadged version of the Kia Sedona, the Entourage has been out of production for about five years now, and it's evidently run into some trouble.

The problem apparently revolves around the suspension - specifically the front lower control arm - which could rust and fracture, particularly in snow-belt states. As a result, Hyundai and the National Highway Traffic Safety Administration have issued a recall for the Entourage from the 2007 and 2008 model years, the only two years it was sold in the United States.

The recall applies to some 15,500 units sold or registered in Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. Hyundai will notify owners as to when they should bring their vehicles in for inspection before either rustproofing or replacing the components in question. What's interesting, however, is that the nearly identical Kia Sedona has not been subject to the same recall.
Show full PR text
RECALL Subject : Front Lower Control Arm Corrosion
Report Receipt Date: NOV 06, 2013
NHTSA Campaign Number: 13V556000
Component(s): SUSPENSION
Potential Number of Units Affected: 15,500
Manufacturer: Hyundai-Kia America Technical Center Inc

SUMMARY:
Hyundai America Technical Center, Inc. (Hyundai) is recalling certain model year 2007-2008 Hyundai Entourage vehicles manufactured from February 16, 2006, through June 30, 2008 and sold in, or currently registered in, Massachusetts, Maryland, Michigan, New Hampshire, New York, Pennsylvania, Vermont, Wisconsin, Connecticut, Delaware, Iowa, Illinois, Indiana, Maine, Minnesota, Missouri, New Jersey, Ohio, Rhode Island, West Virginia and the District of Columbia. In the affected vehicles, the front lower control arms may fracture due to corrosion resulting from exposure to road salt and water.

CONSEQUENCE:
A fractured control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

REMEDY:
Hyundai will notify owners, and dealers will inspect the degree of corrosion of the front lower control arms, and will either rustproof or replace them, free of charge. The recall is expected to begin in December 2013. Owners may contact Hyundai at 1-800-633-5151 or by email at consumeraffairs@hmausa.com. Hyundai's recall number is 115.

NOTES:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


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    • 1 Second Ago
  • 15 Comments
      Jeff
      • 1 Year Ago
      Why isn't Kia also issuing a recall?!? The Sedona and Entourage are mechanical twins and there are far more Sedona's on the road.
      Clarke Bouma
      • 1 Year Ago
      Thiss is some bad reporting as the Sedona was also recalled. http://abcnews.go.com/Business/wireStory/kia-recalling-80000-vans-fix-suspensions-20961400
      G37S
      • 1 Year Ago
      What about Canada? It seems strange that they would only recall for (some) US wintery sates,and not issue a recall for Canada
      richard
      • 1 Year Ago
      I guess this stuff happens when you don`t buy American.
        matt
        • 1 Year Ago
        @richard
        Nice subtle troll using a grave accent instead of an apostrophe
      Sergio Alvarado
      • 1 Year Ago
      Hyundai had a minivan???
        Jesus!
        • 1 Year Ago
        @Sergio Alvarado
        I completely lol'd. I know I might have seen 2-3 of these in my life.
      Jasonn
      • 1 Year Ago
      None of the western states with snow? Montana, Wyoming, Colorado, Idaho, Utah? They all have snow and many of these states salt the crap out of their roads...
      gnvlscdt23f
      • 1 Year Ago
      This recall was announced for the Sedona on NHTSA campaign 13V550000 back on the 15th. Transport Canada announced it for the Entourage on the 7th on campaign 2013389. Calm down.
      gslippy
      • 1 Year Ago
      As someone mentioned earlier, the Sedona is included. In reality, the Sedona is a rebadged Entourage, but has lived on through today. For some reason, the Hyundai version was a flop. This car IS NOT a Windstar design - that distinction belongs to the pre-2006 models. Our 09 Sedona is our 4th minivan, but by far the best.
      bK
      • 1 Year Ago
      90s problem.
      Teleny411
      • 1 Year Ago
      Sometimes these recalls are a bit weird. "A six year old vehicle driven in the snow belt may have rust." Duh!
      4RR4Y
      • 1 Year Ago
      Although the Entourage wasn't as popular as the Sedona, these aren't rare at all, especially here in California.
        Jesus!
        • 1 Year Ago
        @4RR4Y
        I would have been surprised but then you said California. Makes sense.
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