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Bankrate.com wants you to know that automotive
reliability surveys are
fundamentally flawed. Their website carefully explains how consumer persnicketyness (a.k.a. expectations) skew the
data; such as Hummer owners complaining that their vehicle only gets 9 mpg when its EPA number promises 12. Then,
finally, the company reveals Consumer Reports’ list of the US’ most unreliable whips, from VW’s clean sweep of the top
three slots in the small car category, to the S-Class’ domination of the sedan section. BTW: the fact that Toyota
sponsors the site and not one of their models is on the edited list is a complete
coincidence.