Irena Mujakovic bought a 2003 Saab way back in January from Holiday Motors, in Jacksonville, FL. Shortly after the purchase, the transmission started acting up. She returned to the dealer and paid for the repair, and purchased a warranty for future issues. Total cost: $300. But then the trans crapped out not long after the initial repair, and Mujakovic was back at Holiday Motors. This is where things start going south.
This second trip cost Mujakovic $400, with her warranty in hand. That's because the man that runs the dealer, Ed Di Miranda, neglected to mention that the warranty didn't cover labor costs.
"The warranty did not cover labor and I failed to write that in and that was her loophole," Di Miranda told First Coast News.
The young college student filed a complaint with the Florida DMV, who sided with her and ordered Holiday Motors to refund the money. Di Miranda and the dealership did just that, but when Mujakovic came to collect her refund, it was to a bag of pennies, with a few dollar bills sprinkled in for good measure.
Di Miranda, doesn't seem to think he's done anything wrong, claiming that only about $85 was in change, while the rest was paper money. "I am doing what DMV asked me to do," Di Miranda said. "It is legal tender."
Mujakovic has not collected her refund. Have a look below for the video news report.