• Aug 21st 2009 at 5:28PM
  • 26

Anybody who bought a Volkswagen in North America in the past year with a DSG gearbox will want to keep an eye on their mailbox in the coming weeks for a note from the home office in Herndon, Virginia. It seems there is an issue with a temperature sensor in the dual clutch transmission. Problematic sensors can give erroneous readings that cause warning lamps in the cluster to turn on or send the transmission into neutral.

The quick-shifting DSG is a popular option in the Jetta sedan, Sportwagen, GTI and Eos convertible. A total of 13,500 cars built between September 2008 and August 2009 are being brought in for inspection and possible repair. You can check out the complete VW press release after the jump.

[Source: Volkswagen]


Volkswagen of America Announces Voluntary Recall

HERNDON, Va., Aug. 20 /PRNewswire/ -- Volkswagen of America, Inc. announced today a voluntary recall involving 13,500 vehicles equipped with its DSG transmission. Models affected by the recall include the Jetta, Jetta SportWagen, GTI, and Eos built between September 2008 and August 2009.

The recall applies to 2009 model year vehicles along with a very limited number of 2010 model year vehicles. A small number of these may be affected by a faulty temperature sensor in the DSG transmission. Failure of the temperature sensor could result in illuminated warning lamps in the dashboard, and in rare instances the transmission may shift into neutral.

In the coming weeks, owners of the affected vehicles will be contacted by Volkswagen of America to schedule an appointment at their local dealer to have their vehicle inspected, and if necessary, have the vehicle repaired.

Customers who have questions or concerns should call the Volkswagen Loyalty Center at 1-800-444-8982.

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    • 1 Second Ago
      • 6 Years Ago
      I rarely see any recall on manual transmission equipped cars. more complex it is.. more prone to problems...

        • 6 Years Ago
        Well, Honda SHOULD recall the manual in the 8th generation Civics but continues to deny there's a problem.

        Meanwhile, I've "ground" second gear in my Civic more than I have in any car ever before. And I don't believe it has anything
      • 6 Years Ago
      I don't think I've ever seen so many "In before the..." comments on a single post before.
      • 6 Years Ago
      no surprise for me...PDK took a lot of year for be made meanwile companies like BMW or Nissn alrready have one
      VW for me its a very bad car...this is one more example
        • 6 Years Ago
        so 440,000 Honda on recall becaus of faulty airbags is nothing to worry about?

        VW has build much more than one million DSG transmissions recalling 13,500 of them because of a sensor isn´t a big deal
      • 6 Years Ago
      Ford dual-clutch PowerShift six-speed transmission is better!
      • 6 Years Ago
      I have a feeling this isn't the last time we will be hearing about problems with the DSG. Just look at the damn thing.
        • 6 Years Ago
        But it wouldn't really be a VW if there wasn't a sensor somewhere going haywire. It's part of the German engineering charm you see.
      • 6 Years Ago
      There are also problems with the faulty turbo valves on newer tsi engines, vw should look into that as well.
        • 6 Years Ago
        good for him
        • 6 Years Ago
        My brother is a welder
      • 6 Years Ago
      In before the manditory VW realibility comments and jeers.
      • 6 Years Ago
      I have a REAL problem with how this is being reported:


      First off, in VERY rare cases, the damn car goes into neutral... big freaking deal thats not going to kill anyone- BUT this only happens AFTER the customer has IGNORED the transmittion warning light.

      Second, Audi issued a VOLUNTARY recall almost 2 months ago, and it took until just now for the NHTSA to approve it.

      Quotes like "I was pushing the gas and then nothing" is just a bunch of crap. If you are too stupid to get your car fixed when there is a warning light on, you have no right to act suprized when it starts to drive funny. This kind of reporting makes me sick that people actually listen to this crap.
        • 6 Years Ago
        @audi_arena, where is your source for NHTSA delaying the recall for 2 months?
      • 6 Years Ago
      If glitches to be ironed out come standard with new technology, better find out and rectify it early on...rather than 6 years after, when the warranty period is long over, and these cars are being bought second-hand by those who can't afford to get it fixed.

      Manual snob, yep -- but here in NZ, since most new cars are being bought by businesses, the manual gearbox is disappearing as model ranges are rationalised. You're forced into buying automatics often, new or used. So, I'd like to see DSG problems found and fixed quickly -- and permanently.
      • 6 Years Ago
      That illustration makes me want to drop a penny in there just to see what happens.
      • 6 Years Ago
      i'm drunk , in before the next drunk.

      really , i am.
      • 6 Years Ago
      I have one. There's no warning, the trans just goes to neutral. Happened twice, in rush hour traffic on the 118 freeway and 101 freeway in LA. On the side of the road, yeah the PRNDS indicator was flashing, but that wasn't a useful warning. It just shut down. Shutting off the ignition and restarting fixed the problem in order to get home. Drove it surface streets to get it to the dealer with no problems. VW was all over the car, for a week. They described the problem to me just as stated in the recall. We have confidence in the car again, but I haven't had a new car do such a bad thing since the 70s.
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