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After a successful round of beta testing, Ford is ready to put you in touch with a live operator by way of its Sync Services system. Should you feel the need to speak to an actual person, Ford will put you in touch with an operator who is standing by, as it will henceforth be included as a standard feature in Sync's suite of functions.

Sync Services – Ford's lesser-known on-demand, voice-activated news and information service – has begun running a very OnStar-like beta. The new system allows registered Sync customers to connect with a live operator to fulfill business searches and address entry, but don't think of it as a replacement for the standard cadre of voice-activated features.