There seems to be a problem with J.D. Power's methodology.
Chinese private equity firm XIO Group bought JD Power and Associates in 2016. Two years later, no one has any idea about Xio, nor its plans for JD Power.
J.D. Power releases its findings regarding the cars and brands owners most enjoy after 90 days of owning or leasing a manufacturer's vehicle.
JD Power's latest research into the likes and dislikes of car owners has two big takeaways.
All but 11 percent of Generation Z customers say they trust self-driving technology.
The Chevrolet Camaro, Kia Forte, and Nissan Maxima also earned awards.
J.D. Power had rereleased the results of its 2016 Vehicle Dependability Study, complete with a fancy infographic. Sadly, the study is still misleading.
Younger drivers have more faith in self-driving features than older counterparts, J.D. Power study says.
J.D. Power's 2016 Vehicle Dependability Study suggests that cars are getting less reliable. Here's the problem: That's not true.
J.D. Power's latest North America Rental Car Satisfaction Study finds that enthusiasm among Millennials boosts the ratings of the whole industry. Enterprise grabs the title as the best company for the second year in a row.
Automakers spending an inordinate amount of resources and time rushing emerging technology and connectivity options into new cars. A new survey shows a lot of customers don't want them.
JD Power's latest APEAL Study hasn't changed much on the premium side, although Mini is the new champ for non-premium brands, besting Hyundai.
We revisit J.D. Power's Initial Quality Study and analyze what it really means.
Porsche sits at the top of the J.D. Power Initial Quality Survey for the third consecutive year. However, the big improvement comes from the Korean brands, especially Kia. The average number of reported problems is also down compared to 2014.
J.D. Power's latest survey asked 5,300 consumers what automotive technologies they're most interested in. The results aren't exactly a big surprise.
JD Power's latest Vehicle Dependability Study had it all, surprising us with Buick's second place position while reaffirming Lexus' dominant reliability.
Let's just all admit that in its current state voice recognition technology is atrocious. The success rate even with Apple's Siri feels like it hovers around 50 percent and similar systems aren't much better. There are just too many possible accents, cadences and word choices to make the tech a viable proposition right now. Even worse, all of the additional noise in a car makes things less responsive when you try to bring speech recognition onto the road. One AAA study found that using a text-to