Click above for gallery of the graphics from J.D. Power and Associates
Click above for a gallery of graphtastic images from J.D. Power and Associates
2010 J.D. Power CSI Study - Click above for charts
After gathering real-time transaction data from 8,900 automotive franchisees across the U.S., J.D. Power and Associates predicts new-vehicle retail sales will have declined for January 2010 compared to one year ago. January's new-vehicle sales are expected to come in at 500,900 units, which represents a seasonally adjusted annualized rate (SAAR) of 7.9 million units. In January of 2009, the SAAR was 8.8 million units. December 2009 was a particularly strong sales month – thanks to heavy ma
Not only does Ford rank number one on J.D. Power and Associate's 2009 navigation system survey, it ranks number two as well. The top ranking system, according to Power's study, is the one found in the Lincoln MKS, followed by a nearly identical system (if not 100% identical) in the Ford Flex. And get this, Ford took down five of the top ten spots with the F-150 coming in fourth and the Escape and Edge taking seventh and eighth place, respectively.
2009 Hyundai Genesis sedan – Click above for high-res gallery
When wheels are covered with brake dust, the entire car looks dirty and in many cases, a basic wash will do little to rectify the problem. Most associate brake dust as a mere nuisance, but others actually see the sight of pad particles as a fundamental problem with the functionality of a vehicle's brakes. That may sound a bit strange to some, but J.D. Power seems to agree that brake dust is indeed a quality problem.
Click above for a gallery of the graphtastic images from J.D. Power and Associates
Smaller, cheaper electronics have been a boon for the auto industry, as car technology has boomed over the past few years. J.D. Power has been studying the tech trend, surveying over 19,000 potential car buyers to gauge interest in new tech like nav systems and infotainment systems. The powerful research company found that customers are now far more tech-savvy than they were in the past, and they're also very interested in adding new features to their next car purchase. That's great news for aut
Dutch Mandel from AutoWeek, Terry Rhadigan from GM, John Neff from Autoblog and David Thomas from Kicking Tires (l-r)
More and more people are shopping online for their new car or truck, making automaker's websites an increasingly important part of the automotive buying experience. Honda seems to get that, as evidenced by its recent win in a new J.D. Power usability survey. The Power study measures website usefulness during the new-vehicle shopping process. New vehicle shoppers evaluate websites based on appearance, speed, navigation and content.
J.D. Power and Associates, the influential industry tracking firm, warned that the global auto market may "outright collapse" due to the lack of available credit and the general global economic conditions in 2009. According to the company, credit market restructuring, fewer leasing options, and declining owner equity are adding additional stress to an already burdened market. Don't turn to the automotive markets in China, Europe, or India either -- they are expected to slow next year as well. Mu
Click above for results 2008 J.D. Power Dependability Study
Could the American love affair tied in to the purchase of a new car be losing some of its luster? Perhaps, it seems, as ever-increasing gas prices impact U.S. driver's pocketbooks, J.D. Power and Associates is reporting a decline in new car owner satisfaction for the first time in five years. Despite the fact that consumers have been reporting mileage numbers in line with the EPA's newly-revised ratings, the cost of filling up the tank is doing nothing but increasing. Interestingly, though, it i
Michael Williams is a bold man. It's not because he wears a bow tie and cowboy boots; it's because he will publicly say he's a good friend of the President. Not many people around who will admit to being tight with George Bush these days. Williams, who is the chairman of the Railroad Commission of Texas, revealed this and many other things during his speech to the AFVI Expo crowd during fleet day last week about the power of propane as an alternative fuel. Now, why would the Railroad Commission