58 Articles
Official
Genesis nabs top initial quality ranking from J.D. Power

Meanwhile, the G70 sports sedan launches this summer

The G70 sports sedan launches this summer.

Official
U.S. auto sales in April expected to drop despite big discounts

Average discount per vehicle is now about $3,700

U.S. auto sales in April likely fell nearly 8 percent from the same month in 2017 despite big discounts for consumers, industry consultants J.D. Power and LMC Automotive said on Thursday.

Official
Study
Kia Motors again tops J.D. Power Initial Quality Study

Kia topped the rankings for initial quality of new vehicles sold in the United States based on owner responses for the second consecutive year, business consultancy J.D. Power said on Wednesday. Hyundai Motor's Genesis cars came second in the survey, followed by sports luxury brand Porsche. Fiat Chrysler's Ram and the Ford brand shared fourth position. In fact, American brands outperformed foreign brands as

Breaking
Upturn in the downturn: Auto sales predicted to edge up in May

J.D. Power and LMC Automotive said consumer discounts averaged $3,583 per vehicle.

ETC
April auto sales will likely be down 2 percent

DETROIT (Reuters) - U.S. auto sales in April likely fell almost 2 percent from a year earlier, with consumer discounts remaining at levels high enough to threaten the industry's long-term health, industry consultants J.D. Power and LMC Automotive said on Tuesday. The consultancies also lowered their full-year 2017 forecast for new vehicle sales to 17.5 million units, from a previous forecast of 17.6 million. April U.S. new vehicle sales will be about 1.48 million units, a drop

Study
Tesla Model 3 quirks less likely to be tolerated, study says

Lower price won't help Tesla if Model 3 has glitches

Tesla's tailwind of enthusiastic Model S and Model X owners may not translate into satisfaction if Model 3 has glitches, J.D. Power study says.

Study
Buick, Lexus top J.D. Power survey, as vehicle service improves overall

A leading problem area: infotainment systems.

Survey has a remarkable statistic about overall satisfaction

Study
Motorists actually don't like a lot of new in-car technology

New J.D. Power Research Shows Which Features Go Unused

Automakers spending an inordinate amount of resources and time rushing emerging technology and connectivity options into new cars. A new survey shows a lot of customers don't want them.

Study
J.D. Power ranks the most appealing luxury brands

J.D Power ranks the most appealing brands in America. Porsche tops the list, followed by Jaguar, BMW and Mercedes. US and Japanese brands also are ranked.

Report
Kia's brand perception still painfully lags behind reality

I can't tell you how many times I've been driving with friends or family in a decidedly nice Korean press car, only to have a passenger notice the logo on the steering wheel and exclaim, "Wait... this is a Kia?" For every time I roll my eyes at a story with a lede about how Hyundai "is really gaining momentum these days," I get equally annoyed when people comment on how Kia is finally starting to

Study
Jaguar ousts Lexus from atop J.D. Power 2013 Sales Satisfaction Index

Jaguar has taken the top spot among luxury brands in the 2013 Sales Satisfaction Index, an annual survey conducted by J.D. Power that measures customer satisfaction with the experience of purchasing a new vehicle. The English brand, not even among the top three luxury automakers on the list

Study
Updated J.D. Power APEAL study shines on VW Group, Chevy

J.D. Power has just revealed the results of its 2013 APEAL Study, which looks at which brands have the most appealing cars based on sales figures, dealer inventory, brand loyalty, transaction and trade-in prices. The study was revamped for 2013, and places a larger focus on the new tech and infotainment option

Study
Opinion
Official
J.D. Power Initial Quality Study highlights infotainment woes, puts Lexus on top

Despite an overall increase in overall quality of five percent, automakers are continuing to struggle with in-car technologies, says J.D. Power in its annual Initial Quality Study. Owners reports of problems with factory-installed hands-free communication devices has increased 137 percent since 2009, when such infotainment solutions were offered mostly in high-end models only.

Report
Ford tempers expectations of improvement in J.D. Power quality survey

Technology can be a fickle thing for automotive companies. Done right, tech can help sell cars. Done badly, and tech can sink a whole company's image.

Who, exactly, is J.D. Power?

J.D. Power has become a household name thanks to the organization's yearly awards based on in-depth consumer surveys about all manner of goods and services. In the automotive industry, manufacturers constantly struggle to best each other for top honors, and that struggle has helped push the industry toward ever-better qual

Official
Lexus, Mini take home dealer satisfaction laurels in latest J.D. Power survey

When it comes to handing out awards, nobody works harder than J.D. Power. With surveys concocted to measure dependability, brand reputation, Jeff Sabatini

Study
J.D. Power reports vehicle dependability has substantially improved

Remember the days of planned obsolescence? They're over. The latest J.D. Power Vehicle Dependability Study shows a 13-percent improvement in new car dependability over the first three years of ownership. The latest sample of 2009 model year vehicles shows the lowest rate of problems since the study's inception in 1990.

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