118 Articles
Car Buying
What is a dealer addendum sticker on a new car?

Beware this little sticker

Beware this little sticker.

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Tesla goes to Utah Supreme Court over direct car sales

Automaker is engaged in a similar fight in Texas, Michigan, and Missouri.

Once more, to the courts.

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Dealer sues Volkswagen over $5M diesel scandal loss

VW dealer Napleton Automotive is taking legal action.

Chicagoland Volkswagen dealer owner sues automaker because of the effects of the diesel-emissions scandal.

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Surprise, VW dealers aren't exactly happy right now

Finance Charges, Full Car Lots May Vex US Volkswagen Sellers

German automaker has already launched $1,000 'Goodwill' plan for car owners.

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Yes, Virginia, Tesla's $1,000 referral bonus is against the rules

Tesla Alters Its New Incentive Program In Virginia

Tesla's $2,000 incentive program makes state officials none too happy, so automaker tweaks it.

Official
Work at a Chrysler dealership, get free college education

FCA US is offering a completely free college education to all of its dealership employees through a partnership with Strayer University called Degrees@Work. The workers can earn associate's, bachelor's, and master's degrees in a variety of subjects.

ETC
How a Texas Hyundai dealer became the Chevy SSR king

A Hyundai dealer in Texas has created a lucrative side business as the go-to place to buy a Chevy SSR. It's also a major supporter of the model's enthusiast community.

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Tesla close to being able to sell EVs in Maryland [UPDATE]

Dealers Association Supports EV Maker-Owned Outlets, In Limited Numbers

Tesla may be on the verge of getting approval from the state of Maryland for direct-to-consumer sales.

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Mercedes, Nissan and VW slammed by China's CCTV

China Central Television went after foreign automakers joint ventures during its annual Consumer Day special. The network alleged the dealers were overcharging customers for repairs.

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Subaru suing CA dealership for alleged false customer surveys

A Subaru dealer in California is being sued by Subaru of America in US District Court, for allegedly falsifying 224 customer satisfaction surveys last year. The scheme wasn't hard to discover because all of the questionnaires were submitted from the IP address of a showroom owned by the same business.

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Nissan helping Mexican dealers crack US market

Nissan is tapping the expertise of its major Mexican dealership groups to break into southern states with large Hispanic populations like Texas and California in a drive to increase its share of the US market.

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Former Chrysler dealers could reopen under appeals court ruling

Four Chrysler dealers shuttered during the automaker's bankruptcy have one less obstacle in their way to reopening following a US appeals court ruling. However, they still have to work things out with FCA.

ETC
Buyer says Dodge dealer gave him wrong Charger, failed to notice for 2 months

A Dodge customer ordered a Charger SXT, paid for a Charger SXT, but received a lower-spec Charger SE instead. Two months later, he and the Dodge dealership are trying to sort out the mess.

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Saab still alive and well at New Jersey dealership

Park Avenue Saab in Maywood, NJ, still treats its customers like the Swedish automaker is currently in business, trading 30-50 used Saabs every month and servicing those still on the road.

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GM program sees dealers taking on way more loaner cars

Given the volume of vehicles we're talking about, this is a significant development for GM's bottom line.

Study
Dealers can and should embrace EV sales

UC Davis Finds Current Situation 'Troubling'

"Help me help you!" Tom Cruise's title character pleaded repeatedly in the movie Jerry Maguire. That sentiment could be said by appears to be echoed by a UC Davis study that looks at why many car dealers are loathe to sell plug-in vehicles and how they can be, uh, helped.

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Dealers pressure Edmunds to remove 'Haggling' videos from YouTube [w/videos]

Many people absolutely abhor the car-buying process – especially haggling back-and-forth with a salesman to settle on a price. A 2014 study from Edmunds found that 83 percent of respondents would like to cut negotiating from the purchasing experience, and about 20 percent of them would have given up sex for a month to do it. However, Edmunds might have taken advertising that point a little too far recently, as it's had to remove a series of ads for its Price Promise no-haggle service from

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Maserati rapidly expanding dealer network

With the new Quattroporte and Ghibli sedans out on the market, and the new Levante crossover and Alfieri coupe on their way, Maserati is making serious headway towards revitalizing its lineup. Now all it needs in order to reach its ambitious sales targets is to expand the network of dealers where they're to be sold. And according to Maserati chief Harald Wester in speaking to Automotive News at the Paris Motor Show, that's exactly what it has in store.

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Iowa gives Tesla the red light on direct sales

The Iowa Department of Transportation was recently tipped off that Tesla Motors was offering test drives in the state. This led to the state DoT shutting down those test drives in West Des Moines earlier this month, according to USA Today. Tesla reps said that the company was just trying to offer test drives and wasn't actually trying to sell cars, but that argument didn't fly.

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Hyundai dealerships getting global makeover

In the near future, almost no matter where you're at in the world – whether in Mexico or France – you may not be able to tell an immediate difference between Hyundai dealers. The Korean brand plans to remove some of the diversity from its showrooms in favor of a unified design everywhere outside of the US by about 2020.

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