Audi UK has introduced the Audi Cam, a new – and for owners, hopefully more informative and reliable – way to interact with service advisors and technicians. After a car is dropped off, technicians will use a Flip-like camera to videotape and provide audio commentary for any issues diagnosed. Each problem gets its own clip to keep file sizes small, then the video is uploaded to a private, PIN-coded page just for the owner.
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