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Consumer Reports Auto Reliability Survey

Considering how big an investment it is to actually go out and buy a brand-new car, most buyers probably assume they are going to have a relatively trouble-free few years, at the very least, of ownership. Sadly, that's not always the case.

According to Consumer Reports, not all cars are as reliable as they should be. The magazine's Auto Reliability Survey compiled responses from the owners of hundreds of thousands of vehicles. Click here for more information from Consumer Reports, but first, scroll through the slideshow above to see five of the vehicles that were singled out as being unreliable.

Last updated April, 2018

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Chevrolet Camaro

As you would expect, the latest Chevy Camaro is fast, handles great, and looks pretty sinister. But all is not perfect, according to Consumer Reports. "Visibility is atrocious, and rear-seat room is extremely tight," reports the magazine. Problems with the car's transmission, in-car electronics, and powertrain were reported by owners.
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Mercedes-Benz GLC

Despite calling it "one of the best compact luxury SUVs on the market," Consumer Reports calls out the Mercedes-Benz GLC for its complex infotainment system and cramped rear seats. Owners report problems with brakes, steering and suspension, and power equipment.
Research the Mercedes-Benz
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Jaguar F-Pace

Consumer Reports complains about the Jaguar F-Pace's droning engine note, stiff and choppy ride, interior quality, low-tech infotainment system, and underperforming air conditioning system. On the plus side, the magazine praises the Jaguar's handing and acceleration.

Research the 2017 Jaguar F-Pace
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GMC Acadia

The GMC Acadia was redesigned for the 2017 model year. The three-row SUV is praised for its "steady and composed" ride, smooth engine, and useful interior space. But its lack of high-end luxury features holds it back, as do owner complaints surrounding in-car electronics, power features, and powertrain problems.
Research the 2017 GMC Acadia
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Fiat 500

The Fiat 500 may be fun to drive, but it has a "choppy" ride and is noisy. Consumer Reports mentions the 500's odd driving position, miniscule cargo area, and poor safety scores. Owners report problems with the brakes, power equipment, and in-car electronics.
Research the 2017 Fiat 500
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Ford Focus

For the second year in a row, the Ford Focus appears on Consumer Reports' list of least-reliable vehicles. The magazine says the Ford Focus suffers from "poor reliability and, at low speeds, a jerky transmission." That transmission is also a sore spot for owners.

Research the 2017 Ford Focus
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Ford Fiesta

Like its larger Focus sibling, the Ford Fiesta makes Consumer Reports' list of least-reliable vehicles for the second year in a row.  Although it scored good marks for fuel efficiency, problems included a transmission that doesn't shift properly and for problems with the climate control system.

Research the 2017 Ford Fiesta
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Volvo XC90

The Volvo XC90 packs a lot of technology into its crossover body, but Consumer Reports complains about its raspy engine note, stiff ride, and unintuitive touchscreen infotainment system. Owners report issues with in-car electronics, power equipment, and the car's electrical system.
Research the 2017 Volvo XC90
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Cadillac Escalade

Consumer Reports' testers say the Cadillac Escalade "rides too stiffly and can’t stop or handle with the grace of its peers." They also ding the Caddy for a cramped interior despite huge exterior dimensions, and uncomfortable rear seats.

Owners report major problems with the Escalade's automatic transmission, along with issues related to power equipment and climate control.

Research the 2017 Cadillac Escalade
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Tesla Model X

Falcon doors may be one of the signature features of the Tesla Model X, but they are also one of its worst, according to Consumer Reports. Not only do the doors take a long time to open and close, owners also report reliability issues with them. Other trouble spots include body hardware, paint and trim, and climate control.
Research the 2017 Tesla Model X
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