Slideshow
JD Power Tech Experience Index Study 2016
Mar 25, 2017
- Image Credit: BMW
A Love/Hate Relationship with Technology
- Image Credit: Kia
Compact: Kia Forte
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See Local DealsRunners Up: Scion iM, Mitsubishi Outlander
- Image Credit: Hyundai
Small: Hyundai Tucson
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See Local DealsRunners Up: Scion iA, Fiat 500X
- Image Credit: Chevrolet
Midsize: Chevrolet Camaro
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See Local DealsRunners Up: Kia Sorento, Nissan Murano (tied)
- Image Credit: BMW
Compact Premium: BMW 4 Series
Despite terrible beginnings, BMW's knob/dial-controlled iDrive has transformed into one of the best, most intuitive infotainment systems on the market. Like the Camaro, while drivers in the TEI were quick to hate on navigation systems, we suspect iDrive raked in more points here than some competitors.Runners Up: Lexus IS, Lincoln MKC
- Image Credit: BMW
Small Premium: BMW 2 Series
You can apply everything we said about the 4 Series to the 2er. iDrive is here and accounted for, likely helping BMW score its second win in this year's TEI. Pairing a smartphone with the system is a breeze, and the addition of Apple CarPlay for 2016 is great – we just wish it didn't carry a $300 price tag. Safety tech is also a cost extra, even though it functions just as well as the competition.Runners Up: Audi A3, BMW X1
- Image Credit: Hyundai
Midsize Premium: Hyundai Genesis
A lovely head-up display, loads of safety tech, including adaptive cruise control, makes the Genesis an easy car to live with. The infotainment system isn't as good as iDrive – the knob/dial setup just doesn't function the way you might think – but the overall package is still good enough for Hyundai to record a second victory in the 2016 TEI.Runners Up: Cadillac CTS, Mercedes-Benz GLE-Class