Cars that owners complain about the most
We all complain about something - often, it's about our cars. The website iSeeCars.com recently analyzed a half-million complaints about safety issues made to the National Highway Transportation Safety Administration for model years 2005-2016, regarding 400 car models.
The overall average was 26.8 complaints per 10,000 vehicles sold. Domestics were eight of the 10 cars with highest complaint rates - but there's at least one surprise on that list. Seven of the least-complained-about cars are imports, and that list has a couple of surprises at the top.
So: Here are the 10 most complained-about cars, followed by the 10 best.
No. 10 worst: Nissan Murano38.5 complaints per 10,000 cars sold.
Nissan Murano Information
No. 9 worst: Ford Fusion42.4 complaints / 10,000
Ford Fusion Information
No. 8 worst: Dodge Charger48.1 complaints / 10,000
Dodge Charger Information
No. 7 worst: Ford Edge49.2 complaints / 10,000
Ford Edge Information
No. 7 worst: Dodge Caravan / Grand Caravan
Dodge Grand Caravan Information
No. 5 worst: Toyota Prius
51.5 complaints / 10,000
A surprise on this list. "Owners filed complaints about exterior lighting, brake problems, and issues with acceleration, particular with the 2006 and 2010 model years," wrote iSeeCars. There were also reports of uncontrolled acceleration and failing brakes as part of the large Toyota recall for those issues.
Toyota Prius Information
No. 4 worst: Jeep Wrangler60.9 complaints / 10,000
Jeep Wrangler Information
No. 2 worst: Jeep Grand Cherokee63.6 complaints / 10,000
Jeep Grand Cherokee Information
No. 1 worst: Chrysler 300
66.7 complaints / 10,000
Complaints about the 300 are 2.5 times the average, many regarding electrical problems such as the car not starting, stalling while driving, dashboard gauges failing and alternators exploding.
Chrysler 300 Information
No. 10 best: Nissan Rogue
11.1 complaints / 10,000
Complaints about the Rogue were less than one-third the average.
Nissan Rogue Information
No. 9 best: Toyota 4Runner10.8 complaints / 10,000
Toyota 4Runner Information
No. 7 best: Subaru Forester
9.4 complaints / 10,000
Subaru Forester Information
No 6 best: Ford F-150
9.3 complaints / 10,000
Pickups were the vehicle category with the least complaints.
Ford F-150 Information
No. 5 best: Nissan Sentra9.3 complaints / 10,000
Nissan Sentra Information
No. 2 best: Kia Soul6.5 complaints / 10,000
Kia Soul Information
No. 1 best: Kia Forte
3.5 complaints / 10,000
The one-two finish by the Kias was a surprise. “These two models are a testament to how far the brand has come since its introduction in the U.S. and its days of massive quality issues,” said Phong Ly, iSeeCars.com CEO.
For more on the research, visit iSeeCars.com.