• Image Credit: Drew Phillips

Cars that owners complain about the most

We all complain about something - often, it's about our cars. The website iSeeCars.com recently analyzed a half-million complaints about safety issues made to the National Highway Transportation Safety Administration for model years 2005-2016, regarding 400 car models.

The overall average was 26.8 complaints per 10,000 vehicles sold. Domestics were eight of the 10 cars with highest complaint rates - but there's at least one surprise on that list. Seven of the least-complained-about cars are imports, and that list has a couple of surprises at the top.

So: Here are the 10 most complained-about cars, followed by the 10 best.

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No. 10 worst: Nissan Murano

38.5 complaints per 10,000 cars sold. 
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No. 9 worst: Ford Fusion

42.4 complaints / 10,000
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No. 8 worst: Dodge Charger

48.1 complaints / 10,000
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No. 7 worst: Ford Edge

49.2 complaints / 10,000
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No. 7 worst: Dodge Caravan / Grand Caravan

49.6 complaints / 10,000
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No. 5 worst: Toyota Prius

51.5 complaints / 10,000

A surprise on this list. "Owners filed complaints about exterior lighting, brake problems, and issues with acceleration, particular with the 2006 and 2010 model years," wrote iSeeCars. There were also reports of uncontrolled acceleration and failing brakes as part of the large Toyota recall for those issues.

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No. 4 worst: Jeep Wrangler

60.9 complaints / 10,000
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No. 3 worst: Chrysler Town & Country

63.3 complaints / 10,000

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No. 2 worst: Jeep Grand Cherokee

63.6 complaints / 10,000
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No. 1 worst: Chrysler 300

66.7 complaints / 10,000

Complaints about the 300 are 2.5 times the average, many regarding electrical problems such as the car not starting, stalling while driving, dashboard gauges failing and alternators exploding.

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No. 10 best: Nissan Rogue

11.1 complaints / 10,000

Complaints about the Rogue were less than one-third the average.

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No. 9 best: Toyota 4Runner

10.8 complaints / 10,000
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No. 8 best: Lexus RX

10.6 complaints / 10,000
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No. 7 best: Subaru Forester

9.4 complaints / 10,000

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No 6 best: Ford F-150

9.3 complaints / 10,000

Pickups were the vehicle category with the least complaints. 

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No. 5 best: Nissan Sentra

9.3 complaints / 10,000
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No. 4 best: GMC Sierra 1500

8.6 complaints / 10,000
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No. 3 best: Chevrolet Silverado 1500

6.5 complaints / 10,000
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No. 2 best: Kia Soul

6.5 complaints / 10,000
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No. 1 best: Kia Forte

3.5 complaints / 10,000

The one-two finish by the Kias was a surprise. “These two models are a testament to how far the brand has come since its introduction in the U.S. and its days of massive quality issues,” said Phong Ly, iSeeCars.com CEO. 

For more on the research, visit iSeeCars.com.

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