Cars that owners complain about the most
We all complain about something - often, it's about our cars. The website iSeeCars.com recently analyzed a half-million complaints about safety issues made to the National Highway Transportation Safety Administration for model years 2005-2016, regarding 400 car models.
The overall average was 26.8 complaints per 10,000 vehicles sold. Domestics were eight of the 10 cars with highest complaint rates - but there's at least one surprise on that list. Seven of the least-complained-about cars are imports, and that list has a couple of surprises at the top.
So: Here are the 10 most complained-about cars, followed by the 10 best.
No. 10 worst: Nissan Murano38.5 complaints per 10,000 cars sold.
Research the 2018 Nissan Murano
No. 9 worst: Ford Fusion42.4 complaints / 10,000
Research the 2018 Ford Fusion
No. 8 worst: Dodge Charger48.1 complaints / 10,000
Research the 2018 Dodge Charger
No. 7 worst: Ford Edge49.2 complaints / 10,000
Research the 2018 Ford Edge
No. 7 worst: Dodge Caravan / Grand Caravan49.6 complaints / 10,000
Research the 2018 Dodge Grand Caravan
No. 5 worst: Toyota Prius
51.5 complaints / 10,000
A surprise on this list. "Owners filed complaints about exterior lighting, brake problems, and issues with acceleration, particular with the 2006 and 2010 model years," wrote iSeeCars. There were also reports of uncontrolled acceleration and failing brakes as part of the large Toyota recall for those issues.
Research the 2018 Toyota Prius
No. 4 worst: Jeep Wrangler60.9 complaints / 10,000
Research the 2018 Jeep Wrangler
No. 3 worst: Chrysler Town & Country
63.3 complaints / 10,000
Research the Chrysler
No. 2 worst: Jeep Grand Cherokee63.6 complaints / 10,000
Research the 2018 Jeep Grand Cherokee
No. 1 worst: Chrysler 300
66.7 complaints / 10,000
Complaints about the 300 are 2.5 times the average, many regarding electrical problems such as the car not starting, stalling while driving, dashboard gauges failing and alternators exploding.
Research the 2018 Chrysler 300
No. 10 best: Nissan Rogue
11.1 complaints / 10,000
Complaints about the Rogue were less than one-third the average.
Research the 2018 Nissan Rogue
No. 9 best: Toyota 4Runner10.8 complaints / 10,000
Research the 2018 Toyota 4Runner
No. 8 best: Lexus RX10.6 complaints / 10,000
Research the Lexus
No. 7 best: Subaru Forester
9.4 complaints / 10,000
Research the 2018 Subaru Forester
No 6 best: Ford F-150
9.3 complaints / 10,000
Pickups were the vehicle category with the least complaints.
Research the 2018 Ford F-150
No. 5 best: Nissan Sentra9.3 complaints / 10,000
Research the 2018 Nissan Sentra
No. 4 best: GMC Sierra 15008.6 complaints / 10,000
Research the GMC
No. 3 best: Chevrolet Silverado 15006.5 complaints / 10,000
Research the Chevrolet
No. 2 best: Kia Soul6.5 complaints / 10,000
Research the 2018 Kia Soul
No. 1 best: Kia Forte
3.5 complaints / 10,000
The one-two finish by the Kias was a surprise. “These two models are a testament to how far the brand has come since its introduction in the U.S. and its days of massive quality issues,” said Phong Ly, iSeeCars.com CEO.
For more on the research, visit iSeeCars.com.