Recently, Tesla put out job listings for "Charging Experience Specialists" to manage the flow of vehicles at Supercharger stations. Now drivers have reported being helped by these employees at certain Supercharger locations in California. When the driver arrives, they're offered to have a valet park their car until a spot opens up, at which time the employee will pull in and begin charging. According to Tesla's earlier job posting, though, other duties include "managing onsite customer demand, understanding customer feedback, conducting field research, and educating customers on products and services, including optimal charging options." It seems there's always an opportunity for Tesla to learn from its latest experiments.
It seems there's always an opportunity for Tesla to learn from its latest experiments.
We've seen a similar service already in the partnership between Tesla and Luxe. In select cities, people have been able to use the on-demand parking app to valet their cars and have them charged before requesting the car back.
Of course, Tesla is still working on expanding its charging network to accommodate its growing customer base. Eventually, Tesla may even be able to do away with human valets when the cars have sufficient autonomy to begin their own charging sessions while the driver takes a break to stretch their legs. Elon Musk has so much as said so himself.