According to its website, Tesla recommends customers bring their EV for service every 12,500 miles or at least once a year, but the company lets customers cover these maintenance costs at a discount through an Extended Service Agreement. These contracts are only available to buyers within 60 days of getting their new or qualified pre-owned Tesla.
"A change to Tesla's Extended Service Agreement was posted with an error," a Tesla spokesperson told Autoblog. "Tesla owners can indeed transfer the unused portion of their Extended Service Agreement with the sale of their Tesla. Our practice of refunding the unused portion of the Extended Service Agreement also continues. In addition, Tesla owners can transfer the unused value of their Extended Service Agreement towards an Extended Service Agreement for a new Tesla Model S or Model X."
As of this writing, the error still appears on Tesla's website. The company's service FAQ shows the question, "Can I transfer my Tesla Service Plan or Extended Service to the new owner if I sell my Tesla vehicle?" The first sentence of the response says, "No, you can request a cancellation and reimbursement of your Tesla Service Plan." We expect Tesla to update the wording soon.