If you're vehicle is still under warranty, it's a no-brainer to have it serviced at an authorized dealer or service location. It's covered, and doing otherwise could void the warranty. But once off warranty, many drivers opt to undergo service and maintenance at third-party garages, where parts and labor can often prove cheaper. Volvo, however, has found a new way of bringing off-warranty service business back into its dealers, while setting its customers' minds at ease in the process.
The Swedish automaker's North American division has just introduced a lifetime warranty on parts and labor for most any service or maintenance work undertaken at one of its authorized dealers. So if you bring your older Volvo in for service at the dealership, you can rest assured that you'll pay once and won't have to pay for either the parts or the labor again if something goes wrong.
It all forms part of what the company presents as the Volvo Service Advantage, which also includes free software updates, diagnostics, a loaner vehicle and a car wash. The coverage is limited strictly to replacement parts, and doesn't include accessories or wear items. So if you break your ski rack, for instance, or wear through the brake pads, you'll still be on your own. Check out more of the details in the press release below.
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The Swedish automaker's North American division has just introduced a lifetime warranty on parts and labor for most any service or maintenance work undertaken at one of its authorized dealers. So if you bring your older Volvo in for service at the dealership, you can rest assured that you'll pay once and won't have to pay for either the parts or the labor again if something goes wrong.
It all forms part of what the company presents as the Volvo Service Advantage, which also includes free software updates, diagnostics, a loaner vehicle and a car wash. The coverage is limited strictly to replacement parts, and doesn't include accessories or wear items. So if you break your ski rack, for instance, or wear through the brake pads, you'll still be on your own. Check out more of the details in the press release below.
Related Video:
Volvo Cars Introduces "Pay Once and Never Pay Again" Lifetime Parts & Labor Warranty
(ROCKLEIGH, NJ – July 8, 2015) Volvo Cars of North America will now offer a lifetime parts and labor warranty for all Volvo vehicles serviced after the factory warranty at any Volvo retailer. Volvo customers can expect to pay once and never pay again for replacement Volvo parts and labor, excluding accessories and wear items, for as long as they own their car.
This addition to the Volvo Service Advantage program is part of the company's definition of premium service, a philosophy that is designed around the customer's needs and lifetime love of Volvo Cars. All Volvo owners can expect to receive the premium service experience when servicing at their local Volvo retailer. In addition to the lifetime parts and labor warranty, customers will receive free software updates, complimentary diagnostics, personal service, alternative transportation and a complimentary car wash.
"We look forward to redefining the way manufacturers service and support their vehicles" says Scott Doering, Vice President of Customer Service, Volvo Cars of North America, "the lifetime parts and labor warranty is a best in class offer from a luxury automaker."
All Volvo owners are invited to experience this new definition of luxury service at their local Volvo retailer. All Volvo models are eligible for the Volvo Service Advantage program and the new lifetime parts and labor warranty.
"The lifetime parts and labor warranty is a commitment to both quality vehicles and quality customer relationships," says Lex Kerssemakers, President and CEO of Volvo Cars of North America, "everyone should feel confident that Volvo is here to support our customers throughout the ownership of their vehicle."
More information about the Volvo Service Advantage program can be found at your local Volvo retailer or online at http://www.volvocars.com/us/own/maintenance
About Volvo Cars of North America
Volvo Cars of North America, LLC, (www.volvocars.com/us) is a subsidiary of Volvo Car Group of Gothenburg, Sweden. VCNA provides marketing, sales, parts, service, technology and training support to Volvo automobile retailers in the United States. For more information please refer to the VCNA media website at: http://www.media.volvocars.com/us.
(ROCKLEIGH, NJ – July 8, 2015) Volvo Cars of North America will now offer a lifetime parts and labor warranty for all Volvo vehicles serviced after the factory warranty at any Volvo retailer. Volvo customers can expect to pay once and never pay again for replacement Volvo parts and labor, excluding accessories and wear items, for as long as they own their car.
This addition to the Volvo Service Advantage program is part of the company's definition of premium service, a philosophy that is designed around the customer's needs and lifetime love of Volvo Cars. All Volvo owners can expect to receive the premium service experience when servicing at their local Volvo retailer. In addition to the lifetime parts and labor warranty, customers will receive free software updates, complimentary diagnostics, personal service, alternative transportation and a complimentary car wash.
"We look forward to redefining the way manufacturers service and support their vehicles" says Scott Doering, Vice President of Customer Service, Volvo Cars of North America, "the lifetime parts and labor warranty is a best in class offer from a luxury automaker."
All Volvo owners are invited to experience this new definition of luxury service at their local Volvo retailer. All Volvo models are eligible for the Volvo Service Advantage program and the new lifetime parts and labor warranty.
"The lifetime parts and labor warranty is a commitment to both quality vehicles and quality customer relationships," says Lex Kerssemakers, President and CEO of Volvo Cars of North America, "everyone should feel confident that Volvo is here to support our customers throughout the ownership of their vehicle."
More information about the Volvo Service Advantage program can be found at your local Volvo retailer or online at http://www.volvocars.com/us/own/maintenance
About Volvo Cars of North America
Volvo Cars of North America, LLC, (www.volvocars.com/us) is a subsidiary of Volvo Car Group of Gothenburg, Sweden. VCNA provides marketing, sales, parts, service, technology and training support to Volvo automobile retailers in the United States. For more information please refer to the VCNA media website at: http://www.media.volvocars.com/us.
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