Wow: Dodge Dealer honors disputed eBay Challenger auction and then some

Well, score one for the little guy. Or, as the case may be, the guy that won an eBay auction, getting himself one helluva mondo deal on a 2009 Dodge Challenger SRT8. To refresh your memory, a Southern California dealer called Glenn E Thomas Dodge Chrysler Jeep had the Challenger in question on eBay. The Buy It Now price was $43,425 and the reserve (according to Glenn E Thomas) was $42,995. Then the dealer lowered the Buy It Now price to $43,425 and suddenly, somehow the reserve disappeared.

That's when Alex (aka Hitman from pounced and won himself a 250-mile SRT8 for the crazy price of $29,100. Only thing is, of course, Glenn E Thomas didn't feel like taking a $14,000 bath and refused to honor the auction. Their argument was that they didn't intend to remove the reserve and, in fact, they may not have removed it. They contend that there may have been a glitch in eBay's software. Glenn Dodge did offer to meet Alex halfway, promising him a great deal on the Challenger of his choice, but Alex hung tough, demanding the car he won. It seemed as if the two sides had reached the kind of impasse that can only be settled by those of the lawyerly persuasion. But that was last week.

Yesterday, Alex updated his original post at with a picture of the keys to his new car and the following message:
First of all, "Thank You" to everyone for cheering me on and helping me move forward in a positive way. A lot of message boards picked up this thread and have to thank everyone for passing the word around too. There you have it. Visual of the keys in my possession of the SRT8 deal that Glenn E. Thomas Dodge honored for $29.1K plus tax and license fees of course.

Both parties had plenty to talk about that day but in the end of it all, things worked out for everyone. So there is praise to be made to both sides, especially the dealer who did honor the auction. Would encourage everyone to send them praise and not attack anyone in that establishment as this was not the point of this thread. I'm sure there will be questions on how things went down.
While swallowing a nearly $14,000 loss must be a bitter pill to choke down, we can all agree that in the end Glenn E Thomas did the right thing. Actually, they did better than the right thing, selling Alex a 2010 Challenger SRT8 rather than the 250-mile car he won in the auction. Put another way, in terms of positive publicity, this will turn out to be the best $14,000 they ever spent.


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