Mercedes Benz was hell-bent to top the J.D. Power U.S. survey of initial quality in new cars by 2006, but now they changed their tune. Mercedes chief Eckhard Cordes has come to the realization that J.D. Power doesn't just rate "hardware quality" but "American taste". Hummer has received poor "quality" ratings because of low fuel economy and Mini because of cup-holder size. Neither complaint was about quality issues, just nags and gripes. "One has to carefully analyze whether with a global car it is really advisable to strive for being J.D. Power number one," Cordes said. We commend Cordes for taking a stand against the survey. Maybe this will trigger Power to change the name of the survey from "quality" to "customer satisfaction".
Hi! We notice you're using an ad blocker. Please consider whitelisting Autoblog.
We get it. Ads can be annoying. But ads are also how we keep the garage doors open and the lights on here at Autoblog - and keep our stories free for you and for everyone. And free is good, right? If you'd be so kind as to whitelist our site, we promise to keep bringing you great content. Thanks for that. And thanks for reading Autoblog.
Here's how to disable adblocking on our site.
- Click on the icon for your Adblocker in your browser. A drop down menu will appear.
- Select the option to run ads for autoblog.com, by clicking either "turn off for this site", "don't run on pages on this domain", "whitelist this site" or similar. The exact text will differ depending on the actual application you have running.
- Refresh the Autoblog page you were viewing. Done!
You still haven't turned off your adblocker or whitelisted our site. It only takes a few seconds.