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J.D. Power and Associates 2013 Vehicle Dependability bar chart

Each year, J.D. Power and Associates surveys original owners of three-year-old vehicles to find out what kinds of problems they have had experienced over the last 12 months, and then it uses this data to create its annual Vehicle Dependability Study. This means that the models in the 2013 study are 2010 model year vehicles, and J.D. Power rates each make as well as the top individual models based on how many problems were experienced per 100 vehicles (PP100).

Debunking the idea that carryover models are more dependable than new or updated models, the 2013 study found that the average carryover model experienced 133 PP100, while all-new or redesigned vehicles for the 2010 model year had 116 PP100; vehicles that received minor changes fared the best with just 111 PP100. The overall average for all makes was 126 PP100, which is the lowest figure since the findings were first issued in 1989.

For 2013, Lexus and Porsche remained in the top two spots, respectively (and each experienced fewer problems year over year), but there were plenty of shakeups elsewhere in the list. The biggest mover overall was Ram, which moved up 20 spots from one of the worst performers in 2012 to sitting pretty in the top 10. Other big positive movers include Mazda, Infiniti and Ford. On the opposite side of things, Scion dropped 13 spots, falling from the fifth-best score down to No. 18. Cadillac, Audi, Volvo and Mitsubishi were other makes that saw big drops in their dependability results.

In terms of dependability for individual models, Toyota products grabbed the top spot in seven of 18 vehicle segments and General Motors also performed well among its individual makes, being named most dependable in four categories. The total breakdown as well as the official press release are posted below.

Continue reading J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead

J.D. Power: Vehicle dependability at all-time high, Lexus and Porsche lead originally appeared on Autoblog on Wed, 13 Feb 2013 19:15:00 EST. Please see our terms for use of feeds.

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2010 Lexus LS460 Sport

Remember the days of planned obsolescence? They're over. The latest J.D. Power Vehicle Dependability Study shows a 13-percent improvement in new car dependability over the first three years of ownership. The latest sample of 2009 model year vehicles shows the lowest rate of problems since the study's inception in 1990.

The big winner was the Lexus LS, which had the fewest reported problems in the study. Lexus was the highest rated brand as well, followed by Porsche, Cadillac, Toyota and Scion. J.D. Power says 25 of 32 automotive brands showed improved dependability, with six declining and one remaining the same.

While J.D. Power was pleased to see automakers producing high quality cars despite the economic disaster unfolding around them three years ago, it did note that some brands are still not getting credit for building reliable vehicles. "During the past four years, models from Buick, Cadillac, Ford, Hyundai and Lincoln have achieved consistently strong levels of dependability," the company's release stated, "but still have relatively high proportions of new-vehicle buyers expressing reliability concerns."

To read the full press release, click past the jump.

Continue reading J.D. Power reports vehicle dependability has substantially improved

J.D. Power reports vehicle dependability has substantially improved originally appeared on Autoblog on Thu, 16 Feb 2012 14:31:00 EST. Please see our terms for use of feeds.

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JD Power 2011 Dependability Study

J.D. Power and Associates has released its annual Vehicle Dependability Study for 2011, and there are a few surprises in store for those who religiously keep track of who outperforms who on the automotive reliability front. For the first time ever, Lincoln, with 101 problems per 100 vehicles, leads the chart, followed by Lexus with a score of 109.

Number three on the list is also something of a surprise: Jaguar, who's score of 112 problems per 100 vehicles seemingly proves not all leaping kitties leave unwanted presents outside the confines of their litter boxes. Porsche (114) and Toyota (122) round out the top five. The industry average comes in at 151 problems per 100 vehicles, which of course means that some brands perform rather poorly in J.D. Power's rankings.

Bringing up the rear in this year's study is Mini, with 221 problems per 100 vehicles. That's not good. BMW's smallest brand is followed by Jeep (214), Land Rover (212), Dodge (206) and Chrysler (202). The study also ranks individual models in each category, and Toyota's seven individual segment victories gives the Japanese automaker more individual victories than any other brand.

A brief explanation of how this particular study is compiled: J.D. Power polled 43,700 original owners on problems experienced during the past 12 months on 2008 model-year vehicles after three years of ownership. As such, this study is not ranking the latest vehicles by any given manufacturer, but is instead intended to help consumers predict the durability of a potential automobile purchase.

There's lots more detail in the press release and graphs found after the break, so click here and put your number-crunching hats on.

[Source: J.D. Power and Associates]

Continue reading JD Power's 2011 Vehicle Dependability Study names Lincoln best brand, Toyota wins most segments

JD Power's 2011 Vehicle Dependability Study names Lincoln best brand, Toyota wins most segments originally appeared on Autoblog on Thu, 17 Mar 2011 16:55:00 EST. Please see our terms for use of feeds.

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